Petra Mateova

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
• Kept corporate and client information confidential, adhering to data safety measures.
• Assisted with onboarding newly hired staff members and coached on task prioritization.
• IT Equipment Inventories
• Shipping and Receiving

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Executed record filing system to improve document organization and management.
• Scheduled office meetings and client appointments for staff teams.

● Assisted the senior auditor in compiling papers, filling auditing documents and overall administration.

● Compiled of waste materials

• Created and maintained databases to track and record customer data.
• Managed filing system, entered data and completed other clerical tasks.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.

• Oversaw daily office operations for staff of 20 employees using SharePoint as necessary tracking systems to make sure that project status is maintained with complete accuracy.
• Managing the production of  high quality service of storage team  (by Service Manager tool and SAP) Allocation of work among involved parties of team, responsible for clarification of responsible assignment group
• Preparing reports information as requested.  Planning, processing, preparation and follow-up of internal audits and quality reviews (also audits and reviews initiated by customer). 
  
• Workings closely with clients, vendors, sub-contractors as well as employees, ensuring exceptional customer service quality at all times
  
• Assist with administrative preparation for various meetings
  
• Support for ISO (re)certification within local organization (Document Management).
  

• Oversaw daily office operations for staff of 10 employees.
• Composed and drafted all outgoing correspondence and reports for managers.
• Oversaw inventory and office supply purchases.
• Verified and created claim numbers by communicating with various insurance companies.
• Supported CFO through personal document management, calendar organization and collateral preparation for meetings.
• Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
• Interviewed clients to determine current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance and other information needed to develop a financial plan.
• Explained and documented for clients the types of services to be provided, and the responsibilities to be taken by the personal financial advisor.