Matty Sierra Medina
Toronto,Canada
Summary
Highly-motivated student and employee with desire to take on new challenges. Passionate about art and customer service. Strong worth ethic, adaptability and exceptional interpersonal skills.
Overview
8
8
years of professional experience
Work History
Hostess
Cafe Boulud & Dbar - Four Seasons Hotel
06.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Accommodated special seating requests for guests to enhance satisfaction.
- Answered phone calls to take orders, give information and document reservations.
Social Engagement and Intervention Coordinator
Corporacion Artistica, Cultural y Social Tambores Yoruba
06.2017 - Current
- Managed projects related to vulnerable adolescents and children in Bogota
- Coordinated activities aimed at transforming social outcomes and problems through art and cultural programs in Bogota
- Helped mentor youths and adolescents in vulnerable situations, to see the benefits of art and cultural projects.
Server Assistant
Enigma Yorkville Fine Dinning
09.2021 - 06.2022
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Support the servers by refilling beverages and water and running food to the tables
- Maintenance of work stations and dining area.
Promoter and Senior Server
Andres Carne De Res
11.2015 - 08.2019
- Served as a server at one of the best restaurants in Colombia
- Worked with management to coordinate special functions and events.
- Trained new employees to perform duties.
Education
Diploma - Fundamentals of Hospitality and Tourism
Toronto School of Management
07.2023
ESL Advance Certificate Level 12 - undefined
Upper Madison College
04.2021
High School Diploma -
Institucion Educativa Sagrada Familia
Colombia12.2008
Skills
- Excellent teamwork member
- Exceptional Listening skills
- Fast learner
- Very good at multitasking
- Excellent time management
- Performance Improvement
Languages
- Spanish
- English
Timeline
Hostess
Cafe Boulud & Dbar - Four Seasons Hotel
06.2022 - Current
Server Assistant
Enigma Yorkville Fine Dinning
09.2021 - 06.2022
Social Engagement and Intervention Coordinator
Corporacion Artistica, Cultural y Social Tambores Yoruba
06.2017 - Current
Promoter and Senior Server
Andres Carne De Res
11.2015 - 08.2019
Diploma - Fundamentals of Hospitality and Tourism
Toronto School of Management
ESL Advance Certificate Level 12 - undefined
Upper Madison College
High School Diploma -
Institucion Educativa Sagrada Familia
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