Mattias Bellasalmo
Fullerton
Summary
Career dedicated to growth in a stable trade environment. Demonstrated motivation and readiness for new challenges. Proven strong work ethic, adaptability, and exceptional interpersonal skills. Capable of independent work and rapid skill acquisition.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Sales Manager / Draft Tech / Delivery Driver / Compliance Officer / Accounts Receivable
Chapman Crafted Beer
Orange
01.2016 - Current
- Ensured compliance with ABC regulatory registration and pricing departments
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Collaborated with marketing team to create promotional materials for target customers.
- Identified and developed new markets for products or services.
- Developed and implemented sales strategies to increase market share.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Created and presented monthly reports to management on sales performance.
- Troubleshot draught system malfunctions and made necessary repairs or adjustments.
- Replaced both gas and beer line system parts, including faucets, washers, gaskets, and seals, along with CO2 and NO2 primary and secondary regulators, and shut-off valves.
- Collaborated closely with brewers to ensure quality control throughout the entire process from grain milling through packaging.
- Cleaned brewing vessels, tanks, pipes, hoses, pumps, filters, floors and walls using appropriate cleaning solutions.
- Ensured that all safety procedures were followed while working around hazardous chemicals.
- Loaded pallets onto trucks for delivery to wholesalers and retailers.
- Maintained, cleaned, and sanitized commercial draught systems.
- Utilized forklifts for moving heavy barrels of beer around the brewery facility.
- Assisted with the initial buildout of the brew house, from tasks ranging from gluing Georg Fischer piping fittings to assisting in tank installations.
Southern California Territorial Sales Manager
Lost Coast Brewery
Eureka
01.2011 - 01.2016
- Managed multiple wholesalers as well as obtained brewery sales goals and objectives through various responsibilities in Chains, Broad Market and National Accounts
- Created and presented weekly reports detailing progress against targets.
- Established strong relationships with customers to ensure repeat business.
- Evaluated customer feedback and incorporated into product development plans.
- Resolved customer complaints quickly and efficiently while maintaining positive customer relations.
- Coordinated logistics for customer visits such as travel arrangements and meeting schedules.
- Collaborated with marketing department on promotional campaigns for product launches.
- Monitored performance metrics including revenue, profitability, unit sales volume.
- Participated in trade shows, conferences, and other events to represent the company's products.
Broad Market Beer and Spirits Specialist
Wine Warehouse
City of Commerce
01.2007 - 01.2010
- Responsible for obtaining company priorities and goals through increasing dollar volume and product placements, while working in conjunction with assigned regional sales teams.
- Collaborated with marketing team to develop promotional materials for upcoming events.
- Attended trade shows and industry conferences as a representative of the company's brand.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Monitored customer feedback to identify areas for improvement in product selection.
- Performed regular inventory checks to ensure accurate records of stock levels.
- Provided customers with product knowledge, recommendations, and advice on spirits products.
Repair Manager/ Clock Repairman
Elegance in Time
Orange
01.2002 - 01.2006
- Responsibilities included managing technicians in the repair department, estimating repair costs, dealing directly with customers to obtain repair authorizations, and maintaining inventory control over the repair department.
- Performed administrative tasks such as creating purchase orders, generating invoices, maintaining records.
- Investigated customer complaints regarding defective products or services rendered.
- Reviewed repair orders and identified any potential problems or issues for resolution.
- Monitored the progress of technicians' work to ensure timely completion of repairs.
- Assisted with troubleshooting complex mechanical issues relating to clock movement components.
- Ensured that all repairs were performed according to manufacturer standards and specifications.
- Inspected repaired items prior to returning them back into service.
Chain Division Sales Representative
Wine Warehouse
City of Commerce
01.2000 - 01.2002
- Maintained the distribution of products, as well as provided sales support, and merchandised various retail chain stores in a designated territory.
- Reviewed monthly performance against targets set by management team.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Performed market research to identify potential sales opportunities.
- Managed inventory levels by ordering sufficient stock for each account.
- Identified opportunities for cross-selling additional products and services.
Tele-Mortgage Loan Officer
Republic International Marketing
Orange
01.1999 - 01.2000
- Generated prospective loans for various contracted clients.
- Consistently met daily, weekly, monthly call quotas set forth by management team.
- Adhered to all applicable laws, regulations, policies, and procedures when conducting telemarketing activities.
- Participated in weekly team meetings to discuss performance metrics and improvement ideas.
- Recorded accurate notes about each conversation into company database for future reference.
Telemarketer
United Lending Group
Irvine
01.1998 - 12.1998
- Generated leads for loan officers within the company.
- Adhered to all applicable laws, regulations, policies, and procedures when conducting telemarketing activities.
- Assisted in developing new business prospects by following up on leads generated from various sources.
- Developed relationships with customers to increase sales opportunities.
- Attended training sessions on a regular basis to stay updated on changes in industry regulations.
- Participated in weekly team meetings to discuss performance metrics and improvement ideas.
Telemarketing Manager/ Sales Representative
Federal Warranty Service Corp.
Buena Park
01.1996 - 01.1998
- Managed the sales performance of a telemarketing team composed of ten employees. Responsibilities included employee scheduling, coaching, and monitoring in order to achieve company goals, and communicating directly with upper management to ensure that objectives for contracted clients were being met.
- Ensured compliance with local laws regarding telemarketing activities.
- Provided guidance on product knowledge, pricing structures, and discounts when necessary.
- Monitored call center operations, providing feedback on agent performance as needed.
- Managed and supervised telemarketing team to ensure successful completion of projects.
- Resolved customer complaints promptly and efficiently, maintaining a high level of professionalism throughout.
- Coached, developed and motivated team to achieve revenue goals.
Education
Certified Draught Tech -
Micromatic Dispense Institute
Northridge, CA04-2008
GED -
Santa Fe Springs High School
Santa Fe Springs, CA01.1994
Skills
- Customer relationship management
- Inventory oversight
- Team leadership
- Quality assurance
- Operations management
- Draught system maintenance
- Time management
- Multitasking skills
- Troubleshooting expertise
- Forklift operation
- Mechanical aptitude
- Communication skills
References
- Brandon Sheibe, Local 582 Foreman, (714) 519-4081
- John Arnold, Co-Owner of Gigi's Playhouses Builders & RELP E-Bikes, (909) 240-7237
- Sid Davis, Licensed General Contractor/Owner, (714) 932-7624
Hobbies and Interests
Cooking, angling, percussion, golf & martial arts
Languages
German
Limited
Spanish
Limited
Certification
- Cicerone Certification Program - Level I Certified Beer Server
Timeline
Sales Manager / Draft Tech / Delivery Driver / Compliance Officer / Accounts Receivable
Chapman Crafted Beer
01.2016 - Current
Southern California Territorial Sales Manager
Lost Coast Brewery
01.2011 - 01.2016
Broad Market Beer and Spirits Specialist
Wine Warehouse
01.2007 - 01.2010
Repair Manager/ Clock Repairman
Elegance in Time
01.2002 - 01.2006
Chain Division Sales Representative
Wine Warehouse
01.2000 - 01.2002
Tele-Mortgage Loan Officer
Republic International Marketing
01.1999 - 01.2000
Telemarketer
United Lending Group
01.1998 - 12.1998
Telemarketing Manager/ Sales Representative
Federal Warranty Service Corp.
01.1996 - 01.1998
Certified Draught Tech -
Micromatic Dispense Institute
GED -
Santa Fe Springs High School
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