Matthieu Mineo
Gatineau,QC
Summary
Determined manager with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success.
Overview
15
15
years of professional experience
Work History
Store Co-Manager
Walmart
10.2021 - Current
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Reduced company expenditures and met budget targets by closely monitoring, tracking, and controlling expenses.
Fresh Assistant Manager
Walmart
05.2020 - 09.2021
- Purchased new inventory according to expected regular and holiday demand.
- Maintained compliance with health code standards.
- Determined and implemented appropriate productivity, quality and service goals.
- Trained and led team of 40 department team members.
- Established team priorities, maintained schedules and monitored performance.
- Completed routine store inventories.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Restaurant Director
Le Tagliatelle
09.2009 - 02.2020
- Carefully interviewed, selected, trained, and supervised staff.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Customer Advisor
Gan Desmet Monaco
05.2008 - 08.2009
- Resolved customer issues to enable mutually beneficial outcomes and encourage continued cooperation.
- Navigated extensive company knowledge base to obtain appropriate solutions for customer service issues.
- Participated in interactive training programs to expand knowledge of company products and policies.
- Engaged in consultative sales, cross-selling and up-selling activities to align customer needs with business offerings.
- Developed and maintained strong customer relationships by promptly addressing and resolving customer concerns.
Education
Master of Business Administration - Accounting And Finance
Université De Nice-Sophia Antipolis
Nice, France06.2006
Bachelor of Science - Mathematics And Statistics
Université Nice-Sophia Antipolis
Nice, France06.2004
Skills
- Store Layouts
- Maximizing Profitability
- Employee Motivation
- Goals and Performance
- Team Leadership
- Loss Prevention Procedures
- Leadership
Languages
- French - Native
- Italian - Native
- Spanish - Fluent
- English - Intermediate
Timeline
Store Co-Manager
Walmart
10.2021 - Current
Fresh Assistant Manager
Walmart
05.2020 - 09.2021
Restaurant Director
Le Tagliatelle
09.2009 - 02.2020
Customer Advisor
Gan Desmet Monaco
05.2008 - 08.2009
Master of Business Administration - Accounting And Finance
Université De Nice-Sophia Antipolis
Bachelor of Science - Mathematics And Statistics
Université Nice-Sophia Antipolis
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