Matthias Chun
Coquitlam,BC
Summary
A passionate Economics and Business student from Simon Fraser University with experience in event coordination, customer relations, and leadership roles, eager for opportunities to learn and grow.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Save On Foods
05.2023 - Current
- Managed high-stress situations professionally, resolving disputes and conflicts.
- Assisted with training new hires.
- Built customer relationships, increasing loyalty and repeat business.
- Responded to customer inquiries on products, services, and company info.
- Operated point-of-sale systems.
Crew Member
McDonald's
10.2020 - 06.2023
- Operated front counter, drive-thru, kitchen, and stocked inventory.
- Took orders, prepared meals, and operated POS systems.
- Efficiently handled multiple orders under pressure without compromising quality.
- Collaborated with teammates and quickly adapted with management coaching.
- Assisted with training new hires
Esports Team Captain and Event Organizer
Pinetree Secondary School
01.2022 - 04.2022
- Assisted with logistics and event execution.
- Recruited and interviewed team members.
- Maintained composure and resilience, setting an example for handling setbacks.
- Collaborated with the head coach to co-lead the team successfully.
- Improved team performance through effective communication and collaboration strategies.
VIP Event Helper
LaZBoy Furniture Gallery
- Set up event rooms per specific layouts, adapting to changes as needed.
- Ensured compliance with safety guidelines.
- Enhanced event experience through excellent customer service.
- Assisted with logistics for smooth event execution.
Education
Bachelor of Arts - Economics Major Business Minor
Simon Fraser University
Burnaby, BC06.2026
High School Diploma -
Pinetree Secondary School
Coquitlam, BC06.2022
Skills
Customer Service
Attention to Detail
Event Coordination
Analytical Skills
Conflict Management
Team building
Languages
English
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Certification
Food Safe Level 1
Class 5 BC Driver's License
River Canoe Rescue Level 1
Serving It Right
RCM Piano Level 10
Timeline
Customer Service Representative
Save On Foods
05.2023 - Current
Esports Team Captain and Event Organizer
Pinetree Secondary School
01.2022 - 04.2022
Crew Member
McDonald's
10.2020 - 06.2023
VIP Event Helper
LaZBoy Furniture Gallery
Bachelor of Arts - Economics Major Business Minor
Simon Fraser University
High School Diploma -
Pinetree Secondary School
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