Matthew J Nemetchek
Calgary,Alberta
Summary
Customer-oriented sales professional with 20 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Representative
Ardex
Vancouver, BC
06.2022 - 09.2023
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Researched competitors' products, prices, and sales techniques.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Negotiated pricing contracts with customers to maximize profits.
- Collaborated with other departments such as marketing, finance, logistics.
- Attended industry events such as conferences, seminars.
- Identified opportunities for cross-selling additional products and services.
- Assisted in developing promotional materials such as flyers, brochures.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Demonstrated product features to align with customer needs.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
Owner/Operations Manager
3GI Flooring
Calgary, AB
04.2012 - 08.2020
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Researched potential partners in order to expand services offered.
- Collaborated with other owners on joint ventures and shared resources.
- Reviewed legal documents related to business operations.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Served as a liaison between the organization and external stakeholders.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Led startup and creation of operational procedures and workflow planning.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Developed key performance indicators to measure effectiveness of operational processes.
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Education
Project Management PMP
Mount Royal University
Calgary, AB08-2017
High School Diploma -
Silver Heights Collegiate
Winnipeg, MB07-2004
Skills
- Management
- Account Management
- Customer Retention & Service
- Sales Development & Closing
- B2B and B2C Sales
- 20 Years of Industry Knowledge
- On-Site Product Demonstrations
- Sales Forecasting
- Territory Sales
- Lead Generation
- Business Development
- Budget Management
- Staffing
- Payroll Administration
- Employee Development
- Operations Management
- Staff Hiring
- Business Marketing
- Negotiation
- Financial Planning
- Develop Worksite Safety Procedures
- Construction Management
- Job Bidding
- Project Scope Assessment
- Subcontractor Oversight
- Troubleshooting and Diagnosis
Certification
- Altro White Rock Certification
- Residential Flooring inspections Certification
- Armstrong Certification
- Forbo Certification
- Ardex Training Programs & Ardex Certifications
References
References available upon request.
Timeline
Sales Representative
Ardex
06.2022 - 09.2023
Owner/Operations Manager
3GI Flooring
04.2012 - 08.2020
Project Management PMP
Mount Royal University
High School Diploma -
Silver Heights Collegiate
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