Experienced IT professional with over a decade of hands-on expertise in Helpdesk and Systems Administration roles, adept at designing, building, and maintaining robust networks within both corporate and manufacturing environments. Possessing a proven track record of successfully implementing and optimizing IT infrastructures to enhance operational efficiency, security, and productivity. Skilled in troubleshooting complex issues, managing user support, and leading cross-functional teams to deliver reliable solutions. Known for adapting seamlessly to evolving technologies and leveraging comprehensive industry knowledge to drive strategic IT initiatives.
Certification Date June 2018
MCSA: Installing and Configuring Windows Server 2012Certification Date June 2016 License F730-3063
MCP: Microsoft Certified Professional Certification Date June 2016 License F722-3180 Microsoft Specialist; Windows 7 ConfiguringCertification Date December 2015 License F509-2663
Microsoft Specialist; Windows 7 Enterprise Desktop SupportCertification Date December 2015 License F509-2662
MCITP: Enterprise Desktop Support Technician on Windows 7Certification Date December 2014 License F100-8093
MCP: Microsoft Certified ProfessionalCertification Date December 2014 License F099-0790
MCSA: Windows 7Certification Date December 2014 License F099-0789
MCTS: Windows 7, ConfigurationCertification Date December 2014 License F099-0787