Summary
Work History
Education
Skills
Languages
Timeline
Generic

Matthew Yi

Torrance

Summary

Dynamic and detail-oriented professional with a strong background in customer service. Proven ability to enhance customer satisfaction through effective communication and relationship-building. Bilingual in Korean, skilled in workstation organization and inventory management, ensuring efficient operations and fostering loyalty. Committed to delivering exceptional experiences with clients and customers.

Work History

85 Degree Bakery Associate

85c Degree Cafe
06.2025 - Current
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
  • Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
  • Provided support to other departments within the store as needed, fostering a collaborative work environment.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.

Tera Coffee

Taishi Hainan Company
02.2025 - 06.2025
  • Proven ability to learn quickly and adapt to new situations.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Biology

El Camino College
Torrance, CA
07-2028

High School Diploma -

West Torrance High School
Torrance, CA
06-2023

Skills

  • Workstation organization
  • Customer service
  • Punctual and reliable
  • Customer satisfaction
  • Work prioritization
  • Customer inquiries
  • Sales expertise
  • Honest and dependable

Languages

Korean
Native or Bilingual

Timeline

85 Degree Bakery Associate

85c Degree Cafe
06.2025 - Current

Tera Coffee

Taishi Hainan Company
02.2025 - 06.2025

Biology

El Camino College

High School Diploma -

West Torrance High School
Matthew Yi