Matthew Wong
Richmond,BC
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
6
6
years of professional experience
Work History
Server
White Spot Restaurant
04.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Lot Associate
The Home Depot
01.2019 - 04.2020
- Responded to customer requests efficiently and with knowledgeable assistance.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
Education
Diploma - Information Technology
British Columbia Institute of Technology
Vancouver, BC12-2023
Skills
- Strong work ethic
- Professional appearance
- Customer service
Languages
English
Full Professional
Timeline
Server
White Spot Restaurant
04.2022 - Current
Lot Associate
The Home Depot
01.2019 - 04.2020
Diploma - Information Technology
British Columbia Institute of Technology
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