Matthew Wilneff
Lawrencetown,NS
Summary
Dynamic leader with a proven track record at Colonial Honda, adept in operations management and team leadership. Excelled in driving business growth, enhancing customer satisfaction, and mentoring teams for success. Skilled in strategic planning and problem resolution, achieving significant improvements in sales and operational efficiency.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Steele Subaru
02.2021 - 11.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and employee satisfaction.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Formulated policies and procedures to streamline operations.
New Car Sales Manager
Colonial Honda
09.2010 - 02.2021
- Improved overall customer buying experience to safeguard dealership revenue.
- Boosted customer satisfaction by implementing new sales strategies and streamlining the car-buying process.
- Managed online presence effectively to generate leads, boosting online inquiries and showroom visits significantly.
- Enhanced employee performance through targeted training programs and consistent feedback.
- Spearheaded initiatives aimed at enhancing brand reputation which led to increased visibility in the local market.
- Expanded market reach by fostering partnerships with local businesses and community organizations.
- Implemented customer retention programs that increased repeat business from loyal clients over time.
- Collaborated with finance department to create appealing financing options for customers, increasing sales conversions.
Prime Finance Manager
Colonial Honda
04.2008 - 09.2010
- Advised clients on aftermarket products and insurances to protect their automotive investment.
- Prepared all certificates, warranties, bills of sale, and all other transactional documents.
- Secured financing for vehicle purchases by reviewing applications, negotiating terms with lending institutions and complying with provincial and federal regulations while holding the utmost transparency and ethics.
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, provincial, federal tax regulations; timely filing of all required documents.
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
Sales and Leasing Consultant
Colonial Honda
10.2003 - 07.2009
- Achieved sales targets by building strong customer connections.
- Meeting and greeting customer who enter the sales lot or dealership in and welcoming and helpful way.
- Tailoring product presentations towards customer individual needs and wants.
- Building strong customer relationships while building trust and transparency.
- Prepared accurate information for buyers to complete there vehicle purchases.
- Negotiated deals, persuading customers to buy a vehicle in a way that leaves them feeling good about their vehicle choice.
- Supported efficient lease administration by preparing documentation accurately and promptly, ensuring timely execution of agreements.
- Analyzed current market conditions and competitor information to develop and implement marketing plans and projects for existing assets.
Education
Bachelor of Arts - Automotive Business Management
Georgian College of Applied Arts And Technology
Barrie, None10-2018
Real Estate Lisence
Nova Scotia Real Estate Commission
Dartmouth, NS03-2010
Cole Harbour District High School
Cole Harbour04-2000
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
Accomplishments
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Marketing - Implemented marketing strategies which resulted in 18% growth of customer base.
Languages
English
Full Professional
Certification
CPR- First Aid certified through St. Johns Ambulance
Ritz Carlton Leadership Courses
Leading Employee Excellence:
-Taking care of your people so they will take care of our guests.
-Being an engaged leader/mentoring.
-Being composed under fire.
-Using powerful stories while coaching.
-How to be opportunistic when it come to change management.
-How to be a brand guardian.
-Removing toxicity in the workplace.
-Sharing humility in stories to get your point across and inspire excellence.
-Prioritizing culture to enhance employee engagement.
-How to attract, recognize and retain the best talent.
Interests
- Coaching minor sports
- Fundraising Events
- Stand-up Paddleboarding (SUP)
- Enjoy hobbies that combine physical activity with outdoor exploration
- Team Sports
- Playing Sports
- Growing herbs, vegetables, or fruits in home gardens
- Strategy Games
Timeline
General Manager
Steele Subaru
02.2021 - 11.2024
New Car Sales Manager
Colonial Honda
09.2010 - 02.2021
Prime Finance Manager
Colonial Honda
04.2008 - 09.2010
Sales and Leasing Consultant
Colonial Honda
10.2003 - 07.2009
Bachelor of Arts - Automotive Business Management
Georgian College of Applied Arts And Technology
Real Estate Lisence
Nova Scotia Real Estate Commission
Cole Harbour District High School
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