Matthew Wilcox
Patterson
Summary
Results-driven associate with expertise in customer service and inventory management. Proven track record of enhancing customer experiences through meticulous attention to detail and effective teamwork. Skilled in streamlining operations to achieve organizational goals.
Overview
2
2
years of professional experience
Work History
Associate
Walmart
Ceres
05.2026 - Current
- Shopped at the customer's chosen store, verified replacement items, selected the freshest fruit, produce, and meat, and delivered groceries on time to the exact location specified.
- Handled refunds, returns, and exchanges to enhance customer satisfaction.
- Developed personalized shopping lists aligned with customer preferences and current trends.
- Coordinated with vendors to secure product availability and ensure timely deliveries.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products, and kept frozen and perishable foods cold or fresh.
- Monitored inventory levels regularly to assess stock requirements. and replenished stock.
Team Member
Wingstop
Patterson
04.2024 - 04.2026
- Provided exceptional customer service by accurately taking orders and promptly addressing inquiries.
- Supported food preparation and cooking of menu items to meet quality standards.
- Restocked supplies and ingredients daily to ensure efficient kitchen operations.
- Ensured cleanliness and organization of kitchen and dining areas to support smooth operations.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Worked with team members to improve service efficiency during peak hours.
Education
High School Diploma -
Patterson High
Patterson, CA05-2024
Skills
- Order fulfillment
- Inventory management
- Food service management
- Attention to detail
- Multitasking and organization
- Problem-solving skills
- Team collaboration
- Customer service
Affiliations
- Volunteered coaching the Patterson Jr Tigers youth football team for two years
Timeline
Associate
Walmart
05.2026 - Current
Team Member
Wingstop
04.2024 - 04.2026
High School Diploma -
Patterson High