Summary
Overview
Work History
Education
Skills
Reference
Timeline
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Matthew Vang

Sacramento

Summary

Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Taco Bell
Sacramento
05.2020 - Current
  • Delivered training sessions to enhance employee effectiveness and address weaknesses.
  • Executed thorough opening, closing, and shift change functions to uphold daily operational standards.
  • Maintained accurate sales transaction records using point-of-sale systems.
  • Resolved customer complaints to improve satisfaction levels.
  • Trained new staff on operational procedures and customer service techniques.
  • Led team in sustaining high service standards during peak hours.
  • Counted and balanced cash drawer at the beginning and end of shift.
  • Assisted with unloading delivery trucks and stocking shelves accordingly.
  • Inspected products for quality assurance purposes prior to stocking shelves.

Education

High School Diploma -

Hiram W. Johnson High School
Sacramento, CA
06-2020

Skills

  • Reporting and documenting
  • Adaptability and flexibility
  • Multitasking and organization
  • Schedule oversight
  • Workplace safety compliance
  • Coaching and mentoring
  • Decision-making
  • Conflict resolution
  • Task delegation
  • Stock rotation

Reference

Shirleen Yun 

Restaurant General Manager 

(916) 346-9430

Timeline

Assistant Manager

Taco Bell
05.2020 - Current

High School Diploma -

Hiram W. Johnson High School

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Matthew Vang