Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Matthew Tulk

Summary

Experienced in customer service, sales strategies and retail operations with a strong background in inventory management and merchandising displays. Proven ability to oversee daily operations, and meet budget targets while enhancing brand awareness.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Metro
07.2017 - 12.2024
  • Provided professional customer service and resolved client complaints efficiently.
  • Helped oversee the daily operations of the store, managed staff and assigned roles.
  • Responsible for daily tasks such as inventory, merchandising, order picking and invoicing.
  • Managed company orders, and sales to meet budget and revenue targets for 300+ item department.
  • Organized company merchandise and displays to increase brand awareness and product sales.
  • Trained new employees on product knowledge, customer service protocols, cash handling procedures and safety regulations.

Education

High School Diploma -

John McCrae Secondary School
Ottawa, ON
06-2018

Skills

  • Customer service
  • Team leadership
  • Merchandising
  • Staff supervision
  • Time management
  • Retail operations
  • Sales strategies
  • Inventory management
  • Computer skills
  • Ordering
  • Money handling
  • Decision-making

Accomplishments

    Customer Service Say HI Employee of the Month (Regional 2023)

Certification

Smart Serve Retail Certification

Timeline

Assistant Manager

Metro
07.2017 - 12.2024

High School Diploma -

John McCrae Secondary School

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Matthew Tulk