Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Matthew Torres

Los Angeles

Summary

Proficient in delivering exceptional customer service and managing cash transactions with accuracy. Acknowledged for training new staff and maintaining exemplary cleanliness and safety protocols. Experienced in inventory oversight and cultivating a friendly atmosphere, ensuring positive customer interactions even during busy periods.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks, Barista
Los Angeles
09.2024 - Current
  • Maintained cleanliness and organization of the service area and equipment.
  • Provided friendly and efficient customer service during peak hours.
  • Assisted in training new baristas on beverage preparation techniques.
  • Handled cash transactions accurately at the point of sale system.
  • Stocked inventory and replenished supplies to ensure smooth operations.
  • Engaged with customers to create a welcoming atmosphere in the café.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Operated cash registers to process customer payments.
  • Maintained calm demeanor during high-volume periods and special events.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Followed health, safety and sanitation guidelines to pass state inspections.

Full Service Associate

Chevron
Malibu
06.2024 - 08.2024
  • Assisted customers with fuel and convenience store purchases.
  • Operated cash register and processed transactions accurately.
  • Stocked shelves with merchandise and replenished inventory as needed.
  • Monitored fuel dispensers for proper operation and reported issues promptly.
  • Organized backroom storage areas to maximize space efficiency.

Education

High School Diploma -

California State University, Los Angeles
Los Angeles, CA
06-2028

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Team collaboration
  • Time management
  • Health and safety compliance
  • Food preparation
  • Positive and professional
  • Communication skills

Languages

English
Professional
Spanish
Professional

Timeline

Barista

Starbucks, Barista
09.2024 - Current

Full Service Associate

Chevron
06.2024 - 08.2024

High School Diploma -

California State University, Los Angeles

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Matthew Torres