Matthew Torres
Los Angeles
Summary
Proficient in delivering exceptional customer service and managing cash transactions with accuracy. Acknowledged for training new staff and maintaining exemplary cleanliness and safety protocols. Experienced in inventory oversight and cultivating a friendly atmosphere, ensuring positive customer interactions even during busy periods.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks, Barista
Los Angeles
09.2024 - Current
- Maintained cleanliness and organization of the service area and equipment.
- Provided friendly and efficient customer service during peak hours.
- Assisted in training new baristas on beverage preparation techniques.
- Handled cash transactions accurately at the point of sale system.
- Stocked inventory and replenished supplies to ensure smooth operations.
- Engaged with customers to create a welcoming atmosphere in the café.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Operated cash registers to process customer payments.
- Maintained calm demeanor during high-volume periods and special events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Followed health, safety and sanitation guidelines to pass state inspections.
Full Service Associate
Chevron
Malibu
06.2024 - 08.2024
- Assisted customers with fuel and convenience store purchases.
- Operated cash register and processed transactions accurately.
- Stocked shelves with merchandise and replenished inventory as needed.
- Monitored fuel dispensers for proper operation and reported issues promptly.
- Organized backroom storage areas to maximize space efficiency.
Education
High School Diploma -
California State University, Los Angeles
Los Angeles, CA06-2028
Skills
- Customer service
- Cash handling
- Inventory management
- Team collaboration
- Time management
- Health and safety compliance
- Food preparation
- Positive and professional
- Communication skills
Languages
English
Professional
Spanish
Professional
Timeline
Barista
Starbucks, Barista
09.2024 - Current
Full Service Associate
Chevron
06.2024 - 08.2024
High School Diploma -
California State University, Los Angeles
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