MATTHEW TORALES
Redwood City
Summary
OUTGOING INDIVIDUAL WITH WELL-HONED ORGANIZATIONAL, LABOR AND TEAMWORK SKILLS. ENTHUSIASTIC AND TEAM-DRIVEN. ABLE TO HANDLE DIVERSE JOB REQUIREMENTS AND MEET COMPANY GOALS. CONSISTENTLY LOOKS FOR WAYS TO IMPROVE PERFORMANCE AND PERSONAL CONTRIBUTIONS TO INCREASE TEAM SUCCESS AGAINST CHALLENGING WORKS OBSTACLES. RESOLVES PROBLEMS TACTFULLY, KEEPING EMPLOYEES AND CUSTOMERS SATISFIED WITH FAST, ACCURATE DELIVERIES.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Menlo Florist
San Francisco/San Jose
10.2024 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
Cleaning Crew Member
Cleaning Services Of Redwood
San Francisco
05.2023 - Current
- Vacuumed carpets, furniture, and upholstery.
- Stocked restrooms with paper products and soap dispensers.
- Reported any damages or repairs needed to supervisor immediately.
- Cleaned windows, door frames, and sills.
- Dusted furniture, fixtures, and other surfaces.
PACKAGE HANDLER I
FEDEX
Menlo Park
10.2022 - 05.2023
- Built strong relationships with customers and vendors through excellent customer service.
- Followed safety regulations to maintain safe work environment.
- Helped train new employees in safe practices and warehouse procedures.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Stored and secured packages in designated areas to prevent damage and theft.
- Communicated regularly with supervisors to provide information on delays and issues with shipments.
Education
High School Diploma -
Summit Preparatory Charter High School
Redwood City, CA06.2020
Skills
- Product Verification
- Willing to Learn
- Material Handling
- Logistics Management
- Quality Assessment and Assurance
- Safety Precautions
- Team Collaboration
- Attention to Detail
- Job Planning
- Decision-Making
- Inventory Organization
- Problem-Solving
- Operations Monitoring
- OSHA Compliance
- Lifting and Sorting
- Critical Thinking
- Warehouse Operations
- Relationship Building
- Physical Strength and Stamina
- Tool and Supply Organization
Languages
- ENGLISH
- SPANISH
Timeline
Delivery Driver
Menlo Florist
10.2024 - Current
Cleaning Crew Member
Cleaning Services Of Redwood
05.2023 - Current
PACKAGE HANDLER I
FEDEX
10.2022 - 05.2023
High School Diploma -
Summit Preparatory Charter High School