Matthew Tindell
Montreal,QC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Breakfast Cook
Hyatt Place
08.2018 - 07.2020
- Consistently maintained a positive attitude under pressure, fostering a supportive team environment within the kitchen staff.
- Handled special dietary requests with care, ensuring the satisfaction of all guests regardless of restrictions or preferences.
- Enhanced customer satisfaction by consistently preparing and serving high-quality breakfast dishes.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Exhibited strong multitasking abilities to simultaneously manage multiple cooking stations during busy service periods.
- Ensured optimal freshness of ingredients with proper storage techniques and rotation practices.
- Collaborated with fellow team members to maintain smooth kitchen operations during peak service hours.
- Earned recognition from management for consistent punctuality and reliability in fulfilling shift responsibilities.
- Efficiently executed large catering orders for events such as corporate meetings or social gatherings, maintaining quality standards while meeting tight deadlines.
Hardware Sales Associate
Sears Holdings Company
04.2015 - 08.2018
- Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
- Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
- Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
- Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
- Addressed customer inquiries promptly and thoroughly, ensuring complete satisfaction with their purchases.
- Collaborated with team members to ensure a seamless sales process and high levels of customer service at all times.
- Resolved any customer issues or complaints with diplomacy and professionalism, preserving the store''s reputation for excellent service.
- Offered expert advice on proper tool usage and safety precautions when necessary, empowering customers to use their purchases confidently.
- Built strong relationships with customers through follow-ups and personalized recommendations, fostering repeat business.
- Participated in ongoing training sessions to stay up-to-date on industry trends, new products, and best practices in sales techniques.
- Assisted with merchandising initiatives such as planogram execution and inventory counts to optimize product visibility and availability.
- Handled returns and exchanges professionally, maintaining customer loyalty while adhering to store policies.
- Processed transactions efficiently using point-of-sale systems, streamlining checkout processes for a smoother shopping experience.
Landing Support Specialist
United States Marine Corps, USMC
08.2007 - 08.2011
- Facilitated successful training exercises by designing and implementing realistic scenarios for landing support operations.
- Streamlined communication within the team for improved deployment and extraction processes.
- Managed crisis situations effectively, taking decisive action to mitigate risks associated with each scenario.
- Boosted team morale, promoting camaraderie through open communication and collaboration.
- Collaborated with external agencies to maintain seamless coordination during joint missions.
- Mentored junior team members, fostering their growth as professionals in the field of landing support specialization.
- Established clear lines of communication between air traffic controllers, ground personnel, and pilots for efficient execution of tasks.
- Conducted thorough pre-flight checks on equipment, minimizing chances of malfunction during crucial moments in a mission''s timeline.
- Secured passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Achieved rank of E4/Corporal
- Deployed to Central America with Operation Continuing Promise 2010
Cook
Burger King
05.2006 - 08.2007
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Mentored junior cooks in refining culinary skills through hands-on guidance.
Education
Bachelor of Arts - English Language And Literature
American Military University
Charles Town, WV12.2024
High School Diploma -
Fulton High School
Knoxville, TN05.2005
Skills
- Customer Satisfaction
- Server Communication
- Safe food storage
- Espresso machine operation
- Kitchen Communication
- Ingredient Preparation
- Order Management
- Supply Restocking
- Egg preparation expertise
- Customer Service
- Problem-Solving
- Attention to Detail
Languages
English
Native or Bilingual
Timeline
Breakfast Cook
Hyatt Place
08.2018 - 07.2020
Hardware Sales Associate
Sears Holdings Company
04.2015 - 08.2018
Landing Support Specialist
United States Marine Corps, USMC
08.2007 - 08.2011
Cook
Burger King
05.2006 - 08.2007
Bachelor of Arts - English Language And Literature
American Military University
High School Diploma -
Fulton High School