Summary
Overview
Work History
Education
Skills
Languages
Reading and Writing.
Timeline
Generic

Matthew St.Croix

Salisbury,NB

Summary

Proven team player with a track record of punctuality, demonstrated during my tenure with the Canadian Armed Forces. Skilled in problem-solving and customer service, I've consistently enhanced client retention at Client Logic by fostering strong relationships. My ability to manage time effectively and maintain a positive attitude under pressure has been pivotal in achieving high customer satisfaction across roles. Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Overview

16
16
years of professional experience

Work History

Delivery Driver

Skip The Dishes.
06.2021 - 07.2021
  • Delivered packages to customer doorsteps and business offices.
  • Verified accuracy of all deliveries against order forms.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Infantryman

Canadian Armed Forces.
07.2009 - 07.2017
  • Improved unit readiness by maintaining and repairing essential equipment, ensuring optimal performance in the field.
  • Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
  • Executed directives from command center with necessary timeliness and efficiency.
  • Provided security for military installations by conducting regular perimeter patrols and monitoring access points.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.

Retention

Client Logic
04.2008 - 02.2009
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Increased client retention through exceptional customer service and prompt communication.
  • Increased client retention rates through personalized service and relationship building.
  • Increased client retention through proactive communication and excellent customer service.
  • Built strong relationships with customers to increase retention and loyalty.

Line Cook, Prep Cook

Igloo Restraunt.
06.2005 - 08.2006
  • Plated and presented all dishes to match established restaurant standards.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

High School Diploma -

JMA ARMSTRONG
Salisbury NB
06-2005

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Dependable and reliable
  • Punctual and Reliable
  • Problem-Solving
  • Safe Driving

Languages

English
Full Professional

Reading and Writing.

I am currently trying to write a twenty five book project making sure to be able to switch from book to book. Both being able to enjoy the book's individually and together, having both options at the same time. a writing project that I have started and look forward to continuing. 

As for reading. I sometimes get book's from different library's to try to increase my education.

Timeline

Delivery Driver

Skip The Dishes.
06.2021 - 07.2021

Infantryman

Canadian Armed Forces.
07.2009 - 07.2017

Retention

Client Logic
04.2008 - 02.2009

Line Cook, Prep Cook

Igloo Restraunt.
06.2005 - 08.2006

High School Diploma -

JMA ARMSTRONG
Matthew St.Croix