Matthew Silva
Mississauga
Summary
Dynamic and results-driven professional with experience at Canadian Tire, excelling in technical problem resolution and customer service. Proven mechanical aptitude and strong communication skills led to consistently exceeding performance metrics. Adept at household repairs and appliance installation, ensuring client satisfaction through effective solutions and a commitment to quality.
Overview
2
2
years of professional experience
Work History
Service Technician Assistant
Canadian Tire
09.2023 - 01.2024
- Reduced downtime for clients through rapid identification and resolution of technical problems.
- Communicated effectively with customers to explain technical issues and recommend solutions.
- Diagnosed and resolved technical issues with precision and efficiency.
- Exceeded performance metrics regularly, demonstrating commitment to excellence in service delivery.
- Proactively identified potential issues within systems or components, preventing costly breakdowns before they occurred.
Handyman Assistant
Small Jobs Specialist
02.2025 - Current
- Demonstrated strong problem-solving skills when faced with complex repair challenges, leading to satisfactory results for customers.
- Utilized power tools safely, enabling efficient completion of various construction-related tasks while minimizing risk of injury or damage to property.
- Efficiently managed time and resources to complete multiple concurrent repair tasks within given deadlines.
Education
No Degree -
Our Lady of Mount Carmel Secondary School
Mississauga, ON06-2025
Skills
- Household repairs
- Furniture assembly
- Power tool operation
- Appliance installation
- Hand tool proficiency
- Mechanical aptitude
- Customer service
- Flexible and adaptable
- Heavy lifting
- Valid Driver's license
Timeline
Handyman Assistant
Small Jobs Specialist
02.2025 - Current
Service Technician Assistant
Canadian Tire
09.2023 - 01.2024
No Degree -
Our Lady of Mount Carmel Secondary School
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