Matthew Shi
Stouffville
Summary
Detail-oriented candidate with experience in team leadership and customer service. Demonstrates strong organizational and communication skills while effectively managing daily operations. Aims to leverage technology knowledge and mentoring abilities in a part-time role to contribute positively to team goals.
Overview
2
2
years of professional experience
Work History
Team Lead
AiTaiker Fried Chicken
Vaughan, ON
06.2023 - 08.2025
- Oversaw daily operations to ensure consistent food quality and service standards.
- Trained and mentored staff on best practices for food preparation and customer service.
- Implemented inventory management procedures to reduce waste and optimize stock levels.
- Enhanced team communication by conducting regular meetings to address challenges and strategies.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Assisted customers by answering questions and fulfilling requests.
- Operated POS cash register and equipment to collect payments.
Education
Technology, Coding, Society
University of Toronto
04-2029
High School Diploma -
St. Maximillian Kolbe CHS
06-2025
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Time management skills
- Team collaboration
- Excellent communication
- Organizational skills
Languages
English
Full Professional
Chinese (Mandarin)
Limited Working
Interests
- Drawing
- Video Editing
- Coding
- Writing
- Dungeons & Dragons
Timeline
Team Lead
AiTaiker Fried Chicken
06.2023 - 08.2025
Technology, Coding, Society
University of Toronto
High School Diploma -
St. Maximillian Kolbe CHS