Matthew Schwartz
Los Angeles
Summary
Matthew is deeply passionate about entertainment and hospitality. He aims to provide a memorable guest experience for people of all backgrounds and walks of life. This passion started with his time as a camp counselor in which for nine consecutive summers he aimed to exceed expectations for parents and campers to ensure an amazing summer experience. His love for specialty coffee and professional kitchen environments took him next to Blue Bottle Coffee. He later took his honed commitment to food service to the 1 Hotel West Hollywood; a luxury hotel that is grounded in environmentalism, sustainability, and a feel good atmosphere for guests. There, he works as a Barista/Bartender where he combines his favorite parts of beverage preparation and guest interaction to make for a truly positive guest experience.
Overview
9
9
years of professional experience
Work History
Barista/Bartender
1 Hotel West Hollywood
05.2024 - Current
- Prioritizing and anticipating customer needs to ensure an outstanding guest experience is met and exceeded.
- Consistently maintaining an organized and cleanly work environment alongside a high work volume.
- Collaboration and communication with other departments to maintain company standards.
- Restock and properly store perishable and non-perishable food products in a manor that supports a first in first out organizational structure.
- Prepare espresso, coffee, tea, and other beverage items for both in person and to go guests
- Prepare and store certain grab and go food items ranging from pastries to specialty snacks.
- Prepare specialty cocktails and maintain liquor inventory.
- Interact with high-profile guests in a manor that maintains respect and integrity.
- Efficiently operating a POS system.
Camp Counselor
Diamond Gymnastics & Rock Climbing
03.2016 - 08.2023
- Worked with children and adults of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Collaborate with parents on efficient and respectful ways to assist campers with specific accommodations.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Maintain a positive and passion forward work environment for other staff members.
Barista
Blue Bottle
09.2022 - 12.2022
- Produce specialty coffee menu items that adhere to specific recipe specifications and quality standards
- Stock pastry and store items for sale.
- Interact with a high volume of customers in a confident and inclusive manor to ensure a pleasurable guest experience.
- Maintain a clean storefront and workspace environment that adhere to health and safety guidelines.
- Operating a POS system.
Education
Bachelor of Arts - Comedic Arts
Emerson College
Boston, MA03-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- Cleanliness
- Order taking
- POS systems
- Beverage preparation
- Safe food handling
Timeline
Barista/Bartender
1 Hotel West Hollywood
05.2024 - Current
Barista
Blue Bottle
09.2022 - 12.2022
Camp Counselor
Diamond Gymnastics & Rock Climbing
03.2016 - 08.2023
Bachelor of Arts - Comedic Arts
Emerson College
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