Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Salazar

Los Angeles

Summary

Dynamic supervisor with a proven track record at LUV Carwash, enhancing customer satisfaction through effective problem-solving and strong leadership. Skilled in training and mentoring staff, I foster teamwork and collaboration, driving operational excellence and achieving organizational goals. Committed to delivering exceptional service while developing talent within the team.


Overview

3
3
years of professional experience

Work History

Supervisor

LUV Carwash
12.2024 - Current
  • Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Apply strong leadership talents and problem-solving skills.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Enhance communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Collaborate with other departments to achieve organizational goals, fostering teamwork across various functions.

Upholstery Technician

Quick Clean Carpet Care
01.2024 - 12.2025
  • Improved customer satisfaction by expertly repairing and restoring a variety of upholstery types.
  • Developed strong client relationships through consistent follow-up, addressing concerns, and delivering on promises.
  • Went door to door talking to clients about the opportunity to turn their carpet and upholstry new again
  • Collaborated with team members to complete large-scale commercial upholstery assignments on schedule.

Shift Lead Manager

All Day Kitchens
08.2022 - 01.2024
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Cooperated with coworkers to improve customer experience and manage storefront.

Education

Mechanical Engineering

East Los Angeles College
Monterey Park, CA

Skills

  • Training and mentoring
  • Goal oriented
  • Staff management
  • Customer service
  • Staff development

Timeline

Supervisor

LUV Carwash
12.2024 - Current

Upholstery Technician

Quick Clean Carpet Care
01.2024 - 12.2025

Shift Lead Manager

All Day Kitchens
08.2022 - 01.2024

Mechanical Engineering

East Los Angeles College

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Matthew Salazar