Matthew Rubalcava
Los Angeles
Summary
Reliable and friendly, with can-do attitude and excellent customer service skills. Familiar with food safety regulations and proficient in handling and preparing fresh deli products. Committed to providing positive experience for all customers through efficient and courteous service.
Overview
5
5
years of professional experience
Work History
Deli Clerk
Uncle Paulie's Deli
06.2021 - 01.2025
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Made food according to standard recipes with requested changes for customer satisfaction.
Deli Clerk
Co-Opportunity Market
08.2019 - 04.2021
- Greeted customers at counter to fulfill requests and answer questions.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Learned other teammates' work tasks to train as backup.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
Education
High School Diploma -
West Adams Prep
Los Angeles, CA06.2011
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Safe food handling practices
- Food preparation
- Food safety
- Meat slicing expertise
- Safe food handling
- Equipment safety
- Order taking accuracy
- Menu memorization
Languages
Spanish
Professional Working
Timeline
Deli Clerk
Uncle Paulie's Deli
06.2021 - 01.2025
Deli Clerk
Co-Opportunity Market
08.2019 - 04.2021
High School Diploma -
West Adams Prep
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