Matthew Rosos
Pickering,ON
Summary
Well-qualified case management professional skilled at directing clients through career planning steps and helping to build vocational strengths. Proficient in diverse program services and the current employment market. Well-organized and hardworking planner looking for a challenging position.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Job Developer
Youth Employment Services
Toronto, ON
09.2018 - Current
- Acted as liaison between clients (job-seekers) and employers, trying to facilitate job placements for job-seekers.
- Conducted outreach to local employers and organizations to identify job openings and other employment opportunities.
- Organized and facilitated workshops related to job searching such as resume writing, interview techniques, networking events.
- Researched potential employers that could benefit from the organization's services or provide jobs for its clients.
- Advocated for equal access of employment opportunities regardless of race, gender identity or disability status.
- Managed load of multiple cases on consistent basis.
- Managed a budget for each client; decided on how funding was best spent e.g., wage subsidy, client support, etc.
- Performed a series of administrative tasks, frequently using most Microsoft Office programs.
Assistant Head Coach
Scarborough Blues Basketball Association
Toronto, ON
04.2018 - 03.2020
- Created and utilized training drills to improve team cohesiveness and performance.
- Readied team to compete in tournaments and other special events.
- Responsible for creating a fun but supportive environment for the youth.
Collections Specialist
Action Collections & Receivables Management
Toronto, ON
04.2013 - 04.2018
- Encouraged customers to pay due amounts on credit accounts, claims or overdrawn checks.
- Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
- Performed administrative functions for assigned accounts, recorded address changes and purged records.
- Met demands of busy collections group by performing high volume of daily calls.
Education
Bachelor of Arts - Criminology
Ontario Tech University ("UOIT" At The Time)
Oshawa, ON2017
Skills
- Workforce Development
- Effective Communication
- Labor Relations
- Policy Interpretation
- Teamwork and Collaboration
- Career Counseling
Certification
- First Aid/CPR Certified, Red Cross
- Trauma-Informed Care, Imagine Institute for Learning
Timeline
Job Developer
Youth Employment Services
09.2018 - Current
Assistant Head Coach
Scarborough Blues Basketball Association
04.2018 - 03.2020
Collections Specialist
Action Collections & Receivables Management
04.2013 - 04.2018
Bachelor of Arts - Criminology
Ontario Tech University ("UOIT" At The Time)
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