Matthew Rios
Highland
Summary
Dedicated and highly skilled Security Guard with over six years of experience in comprehensive security operations and incident management. Proven ability to maintain secure environments, de-escalate challenging situations, and ensure safety and compliance. Recognized for exceptional service and commitment to security excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal
03.2018 - Current
- Monitored and operated surveillance cameras and security systems to ensure comprehensive site coverage and detect anomalies.
- Conducted regular internal and external patrols, including scanning checkpoints every half hour, to maintain a secure environment and identify potential threats.
- Prepared comprehensive Daily Activity Reports (DARs), meticulously documenting observations, incidents, and actions taken.
- Managed building closure procedures nightly, including securing all doors and gates, and ensuring the departure of all supervisory personnel.
- Directed, de-escalated, and resolved challenging and belligerent situations effectively, escorting individuals from the property when necessary to maintain order and safety.
- Maintained strict gate control at a county children's facility, managing vehicle access and monitoring for unauthorized departures of children, promptly reporting incidents to supervisors and law enforcement.
- Recognized with a Phenomenal Service Award and a personalized handwritten note from CEO Steve Jones for exceptional performance and dedication.
Education
High School Diploma -
San Gorgonio High School
San Bernardino, CA01.2016
Skills
- Level 2 Security Guard
- Handcuffing Certification
- Pepper Spray (OC Spray) Certification
- CPR Certified
- Surveillance
- Patrols
- Access Control
- Incident De-escalation
- Report Writing (DARs)
- Emergency Response
- Gate Control
- Child Monitoring & Safety
- Two-Way Radio Communication
- CCTV Systems
- Barcode Scanners
- Conflict Resolution
- Situational Awareness
- Strong Communication
- Attention to Detail
- Problem-Solving
- Customer Service
- Work ethic
- Punctuality
- Emergency response
- English fluency
- Keen observer
- Emergency awareness
- Access control
- Complex Problem-solving
- Self-defense
- Reliability
- Relationship building and management
- Alarm systems
- Superb surveillance skills
- Body language analysis
- Sensitive information handling
Certification
- Level 2 Security Guard
- Handcuffing Certification
- Pepper Spray (OC Spray) Certification
- CPR Certified
Phenomenal Service Award
In recognition of Outstanding Performance;
: "Consistently achieved outstanding results in challenging/high pressure environments."
: "Demonstrated exceptional performance and resilience in adverse conditions."
: "Recognized for superior performance amidst demanding operational challenges."
: "Maintained high performance standards in high-stress/volatile situations."
Timeline
Security Guard
Allied Universal
03.2018 - Current
High School Diploma -
San Gorgonio High School
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