Matthew Quartaro
East York,United States
Summary
Motivated individual with 10+ years of experience in hospitality. A seasoned bartender/server with extensive liquor knowledge and necessary skills to thrive in any environment. An upbeat professional attitude with the ability to provide a warm , friendly, and inviting experience to patrons.
Overview
18
18
years of professional experience
Work History
Bartender , Server
Shuck N' Dive
03.2015 - 12.2024
- Greeted customers promptly, providing friendly service to enhance guest experience.
- Collaborated with team members to meet customer demands during peak hours effectively.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Learned menu items thoroughly to effectively recommend dishes and accommodate dietary restrictions.
Bartender
Aruba Beach Cafe
12.2022 - 12.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Server, Bartender
Miller's Ale House
03.2007 - 01.2015
- Delivered exceptional customer service to enhance dining experiences.
- Trained new staff on menu offerings and service standards.
- Implemented best practices for food safety and hygiene compliance.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
- Checked guests' identification before serving alcoholic beverages.
Education
High School Diploma -
Coral Springs Academy
Coral Springs ,Florida06-2002
Skills
- Trustworthy
- Non Smoker
- Drug Free
- Punctual
- Friendly & Energetic
- Proficient
- Team Player
- Drama Free
- Positive Attitude
- Athletic
- Good Hygiene
- Seldom Drink Alcohol
- Disciplined
Timeline
Bartender
Aruba Beach Cafe
12.2022 - 12.2023
Bartender , Server
Shuck N' Dive
03.2015 - 12.2024
Server, Bartender
Miller's Ale House
03.2007 - 01.2015
High School Diploma -
Coral Springs Academy