Matthew Poon
Los Angeles
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Samples Department Associate
Twin Dragon Marketing
Gardena, CA
09.2014 - 08.2019
- Managed and organized product sample inventory for client orders and events.
- Prepared and shipped samples with a focus on presentation and timeliness.
- Coordinated with marketing and warehouse teams to support promotional efforts.
- Maintained detailed records and contributed to workflow improvements.
Sales Manager
Core Credit Solutions
Los Angeles, CA
09.2019 - 01.2021
- Helped team meet daily/weekly/yearly goals
- Organize weekly meetings with team members to help them overcome struggles
- Coordinate with lead providers and upper management on day to day operations
- Maintained detailed records and contributed to workflow improvements.
Expeditor and Food Runner
Angelini Osteria
Los Angeles, CA
08.2025 - Current
- Coordinated and expedited takeout and delivery orders to ensure accuracy, quality, and timely completion
- Verified all food items against order tickets, including modifications, sides, and special requests
- Packaged to-go orders carefully with utensils, condiments, and beverages to maintain presentation and completeness
- Communicated effectively with kitchen staff and front-of-house team to manage order flow and minimize delays
- Monitored ticket times and prioritized orders during high-volume periods to maintain fast service
- Ensured food safety and sanitation standards were followed during handling and packaging
- Resolved order discrepancies quickly to maintain customer satisfaction
- Maintained a clean, organized expo station and restocked supplies as needed
- Assisted with food running and supported team members during busy shifts
Education
High School Diploma -
Mira Costa High School
Manhattan Beach, CA01-2010
Skills
- Team member training
- Guest service
- Strong organization
- Menu memorization
- Food presentation
- Order management
- Issue resolution
- Task prioritization
- Teamwork and collaboration
- Time management
Certification
Certified Personal Trainer (NASM)
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Expeditor and Food Runner
Angelini Osteria
08.2025 - Current
Sales Manager
Core Credit Solutions
09.2019 - 01.2021
Samples Department Associate
Twin Dragon Marketing
09.2014 - 08.2019
High School Diploma -
Mira Costa High School