Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Poirier

Gibsons,BC

Summary

My objective is to enhance my educational and professional skills in a stable and dynamic workplace, to obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the Organization and to solve problems in a creative and effective manner in a challenging position.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Attendant /Onsite Medical Representative

BC Ferries
04.2021 - 10.2023
    • Offered advice and assistance to customers, paying attention to special needs or wants.
    • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
    • Obtained and documented patient medical history, vital signs and current complaints at intake.
    • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
    • Oriented and trained new staff on proper procedures and policies.
    • Helped improve patient outcomes by educating and advising on relevant treatments and care.

Dishwasher

LandSea Camp Services
07.2019 - 07.2020
    • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
    • Kept kitchen areas neat and clean by removing trash and organizing supplies.
    • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
    • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
    • Stepped into additional roles during busy times to boost coverage of important stations
    • Kept work area clean, dry, and free of debris to prevent incidents and accidents
    • Followed supervisor instructions to complete tasks on time

Dishwasher

Leos Tappa and Bar, Gibsons, British Columbia
09.2018 - 03.2019
    • Washed silverware and dishes keeping all areas food safe and equipment clean and operational
    • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals
    • Stepped into additional roles during busy times to boost coverage of important stations
    • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands
    • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations and bar areas

Education

Emergency Medical Responder - Emergency Medicine

Justice Institute of British Columbia
Victoria, BC
01.2021

High School Diploma -

Elphinestone Secondary
Gibsons, BC
2020

Skills

  • Operational Efficiency
  • Individualized Instruction
  • Staff Meetings
  • Coaching and Development
  • Corporate Training Programs
  • Customer Satisfaction
  • New Employee Orientation
  • Group Assistance
  • Employee Performance Reviews
  • Online Training
  • Building Relationships
  • Work Coordination

Certification


  • onsite first aid attendant level 3 course - complected 2022
  • passenger safety management - completed April 11th 2021
  • marine medical certification - completed march 15th 2023
  • marin ark life raft mk1 training completed April 9th 2021
  • food safe level 1 - completed march 12th 2021
  • domestic vessel safety (DVS) -completed November 24th 2022
  • Marine basic first aid- completed April 8th 2023
  • survival craft training (RPSC) - completed April 9th 2023

Timeline

Customer Service Attendant /Onsite Medical Representative

BC Ferries
04.2021 - 10.2023

Dishwasher

LandSea Camp Services
07.2019 - 07.2020

Dishwasher

Leos Tappa and Bar, Gibsons, British Columbia
09.2018 - 03.2019

Emergency Medical Responder - Emergency Medicine

Justice Institute of British Columbia

High School Diploma -

Elphinestone Secondary

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Matthew Poirier