Matthew Poelstra
Brantford,ON
Summary
Dedicated professional adept at recovering cars, vans and trucks and safely towing to destination. Proficient in working with roadside assistance programs, businesses, private customers and police departments.
Overview
8
8
years of professional experience
Work History
Tow Truck Operator
Aggressive Towing
Brantford, ON
04.2019 - Current
- Conducted 3 vehicle and equipment inspections to maintain safety and comply with laws
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments
- Attached or loaded vehicles and reviewed all connections for security
- Followed maps and GPS systems to complete tasks efficiently
- Secured loads to prevent shifting or damage to items
- Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions
Cambridge Towing
Tow Truck Driver
Cambridge, AA
06.2019 - 07.2019
- Picked up clients or vehicles and drove property to specified receiving agency or location
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures
- Attached or loaded vehicles and reviewed all connections for security
- Conducted 30 minute vehicle and equipment inspections to maintain safety and comply with laws
- Responded to roadside assistance requests to provide tows and other types of support
- Completed vehicle recoveries, private tows and involuntary retrievals in collaboration with businesses and police departments
- Secured loads to prevent shifting or damage to items
Tow Truck Driver
Granbys Towing
Brantford , ON
01.2019 - 04.2019
Tow Truck Driver
Tip Top Towing
Hamilton, ON
02.2018 - 03.2019
- Ensured compliance with Federal Motor Carrier Safety Regulations
- Responded to roadside assistance requests to provide tows and other types of support
- Completed efficient transfers at hubs and final destinations to keep routes on schedule
- Established relationships with agency representatives to complete towing jobs efficiently and according to procedures
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance
- Attached or loaded vehicles and reviewed all connections for security
Skills
- Lockout remedies
- Assisting customers
- Managed incidents
- Background with CAA
- Flatbed experience
- Documentation skills
- Customer service-oriented
- Ground and air transportation
- Map reading and navigation skills
- Safe driver
- Results-driven
Timeline
Cambridge Towing
Tow Truck Driver
06.2019 - 07.2019
Tow Truck Operator
Aggressive Towing
04.2019 - Current
Tow Truck Driver
Granbys Towing
01.2019 - 04.2019
Tow Truck Driver
Tip Top Towing
02.2018 - 03.2019