Matthew Pennie
Airdrie,AB
Summary
Adept Red Seal Journeyman Heavy Equipment Technician with a proven track record at RJames Western Star, showcasing exceptional diagnostic and repair skills across various platforms including Western Star and Freightliner. Excelled in customer service, safety, and team leadership. Skilled in DTNA Portal and possesses a valid CVIP and Class 3 license. Demonstrates quick learning ability and effective independent and collaborative work.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Red Seal Journeyman Heavy Equipment Technician
RJames Western Star; Express Assessment Technician
Calgary, AB
03.2017 - Current
- Transitioned from 1st year apprentice, to technician to Lead hand to diagnostic technician/express assessment technician. With roles as interim lead hands and shop supervisor when required.
- Diagnosing and repairing new and previous model platforms (Western Star, Freightliner, as well as Kenworth and Peterbilt on occasion)
- Deliver exceptional customer service performing precise and efficient diagnostics and repairs on units. Performing adequate repairs on service calls when required.
- Maintaining a safe work place as a member of the health and safety committee since the start of my tenure at Western Star
- Technician training , coaching and skill development
- Contact/discuss findings with customers and provide stellar customer experience.
Education
Red Seal Journeyman Certificate - On Road / Off Road Heavy Equipment Technician
SAIT Polytechnic Institute
Calgary08.2020
Certificate - Diesel Equipment Technician Program
SAIT Polytechnic Institute
Calgary05.2017
Skills
- Ability to quickly and effectively diagnose and repair common issues with Diesel Engine, Electrical and After treatment systems
- Quick and adaptable learner
- Ability to work with others or independently
- Experience with Microsoft, Teams, Zoom and outlook
- Valid CVIP license holder
- Valid Class 3 license with Q endorsement
- Skills with DTNA Portal and DL8, Allison Programming, Cummins Quick serve and Insite, as well a CAT ET and SIS 20 and other truck related programs
Certification
- Expert Certified In Detroit Diesel DD13, 15 and 16 engines
- Systems certified in Western star, Detroit transmissions and Detroit Axles
- Systems training on Cummins engines.
- Valid First aid certificate
- Alberta Top apprentice for HET for 2020
- Deans Award recipient for 4th year training of HET program from SAIT, December 2019
Timeline
Red Seal Journeyman Heavy Equipment Technician
RJames Western Star; Express Assessment Technician
03.2017 - Current
Red Seal Journeyman Certificate - On Road / Off Road Heavy Equipment Technician
SAIT Polytechnic Institute
Certificate - Diesel Equipment Technician Program
SAIT Polytechnic Institute