Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Matthew Nungarai

Los Angeles

Summary

Dynamic professional with a proven track record at Hotel Ziggy, excelling in customer service and problem-solving. Skilled in event coordination and cash handling, I effectively managed complex guest interactions, enhancing satisfaction and loyalty. My attention to detail and strong communication strategies ensure seamless operations and positive client experiences.

Overview

1
1
year of professional experience

Work History

Front Desk

Hotel Ziggy
01.2024 - 07.2025
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed complex interactions and extensive communications, and used public relations techniques to respond to inquiries and complaints.
  • Booked Reservations, monitored inventory, checked guest in, and did night audit for the hotel.

Teller

Wells Fargo
02.2024 - 09.2024
  • Assisted clients with bank transactions through product knowledge, built relationships to gain trust in their banking needs.
  • Gained confidence in managing personal and business accounts.
  • Able to handle large amounts of cash and follow strict policy procedures to minimize risks/losses.

Education

Bachelor of Arts Degree - Public Administration

San Diego State University
San Diego, CA
12.2019

Skills

  • Event coordination and public relations
  • Reservation and inventory management
  • Customer service excellence
  • Effective communication strategies
  • Cash handling
  • Attention to detail
  • Problem solving
  • Data entry
  • Analytical

Websites

References

References available upon request.

Timeline

Teller

Wells Fargo
02.2024 - 09.2024

Front Desk

Hotel Ziggy
01.2024 - 07.2025

Bachelor of Arts Degree - Public Administration

San Diego State University

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Matthew Nungarai