Matthew Nowlon
Calgary,Canada
Summary
Motivated BBA student at Mount Royal University dual majoring in General Management and Supply Chain Management, with 5+ years of experience in sales, team leadership, and project coordination. Skilled in problem-solving, customer service, and communication, with a proven ability to lead teams, manage logistics, and build strong client relationships. Committed to lifelong learning and contributing to team success.
Overview
3
3
years of professional experience
Work History
Project Manager
Nowlon Media
Canmore, Canada
03.2024 - Current
- Project Coordination: Oversaw production logistics for 4-6 concurrent photo and video campaigns for lifestyle and outdoor brands. Managed timelines, bookings, transportation, props, and model sourcing - ensuring timely deliverables and higher shoot quality
- Sales & Client Onboarding: Secured an average of 2 new clients per month by pitching services and negotiating budgets, generating $1,500 to $3,000 per campaign.
- Communication: Acted as the primary liaison between brand representatives and creative teams to ensure clear campaign direction and appropriate shoot execution. This resulted in a 20% increase in the client retention rate.
- Organization & Systems Design: Developed a suite of custom Google Sheets templates including; a client tracker, model database, package breakdowns, location list, Gantt-style project timeline, and budget tracker—streamlining project planning and improving team workflow efficiency.
Operations Assistant
IGEL bed company
Calgary, Canada
02.2024 - Current
- Logistics Coordination: Expanded IGEL's logistics network by recruiting reliable delivery personnel through trusted personal referrals, improving fulfillment reliability, reducing delivery delays, and supporting scalable business growth.
- Customer Service: Maintained clear and timely communication with customers when coordinating deliveries, and resolved any delivery or product related issues to ensure a smooth and positive customer experience, often resulting in referrals.
- Attention to Detail: Proactively planned inventory storage for easy access, minimizing product mix-ups, and developing a deep product knowledge to ensure accurate delivery execution, including identifying bed types, required manpower, and distinguishing between more complex items and their parts.
Property Operations Assistant
Private Estate
Calgary, Canada
11.2024 - 06.2025
- Organization: Coordinated inventory tracking for over 100 furniture and asset items during a $7M estate transition, ensuring 100% accountability through detailed spreadsheets.
- Logistics Support: Assisted with the logistics of moving large assets and prepping rooms for flooring, painting, and staging, enabling timely contractor access and minimizing delays.
- Collaboration: Worked closely with team members to resolve unique on-site issues quickly and streamline workflow processes effectively.
Sales Representative and Estimator
Gemstone Lights
Calgary, Canada
09.2022 - 01.2024
- Sales techniques: Applied effective sales techniques to confidently address potential customers, resulting in a top seasonal closing rate. Represented the brand at trade shows, providing product demonstrations, and generating over 100 leads over its duration.
- Task Management Adaptability: Independently managed 8–15 daily appointments while maintaining consistent customer communication, allowing for real-time route optimization to maximize efficiency and increase consultation volume.
- Product Knowledge Utilization: Gained expert-level technical knowledge to handle on-site objections, unique customer demands, and product constraints in real-time, earning customer trust and generating referrals. Set a company record for over 10 referrals in a single day.
- Staff Training and Mentorship: Trusted with training new sales staff in Gemstone Lights’ quoting process and product knowledge, often dedicating a full week to hands-on coaching to ensure accuracy, confidence, and high performance in a fast-paced, detail-critical sales environment.
Education
Bachelor of Business Administration -
Mount Royal University
Calgary, AB06.2026
Skills
- Project Coordination
- Sales Techniques
- Client Onboarding
- Problem Solving
- Communication
- Product Knowledge
- Systems Design
- Logistics Coordination
- Organization
- Customer Service
- Collaboration
- Attention to Detail
- Dependability
- Results Driven Leadership
Volunteer and Leadership
Mount Royal University
Academic Group Lead 2023 - Present
- Consistently selected or took initiative as lead for academic group projects, managing 3–6 peers per assignment.
- Assigned roles based on team members’ strengths and adjusted timelines to meet changing deadlines and group dynamics.
- Guided teams to achieve top-tier grades through structured collaboration, quality control, and critical thinking.
Youth Group Leadership
Volunteer Program Coordinator 2023 - Present
- Coordinate weekly group activities for youth ages 12–18, including team-building games, sports nights, and personal development workshops.
- Organize seasonal camping trips and fundraising events, managing logistics such as budgeting, transportation, permissions, and safety.
- Lead service-based initiatives (e.g., food drives, park cleanups) to promote civic involvement and teamwork.
Volunteer Representative
Church of Jesus Christ of Latter Day Saints 2019- 2021
- Supervised and supported a team of 30+ full-time volunteers, addressing personal concerns, mental health needs, and performance improvement.
- Facilitated weekly instructional sessions and team-building activities, fostering growth and cohesion among diverse groups.
- Provided one-on-one coaching and mediation support, helping resolve interpersonal conflicts and promoting psychological resilience.
Timeline
Property Operations Assistant
Private Estate
11.2024 - 06.2025
Project Manager
Nowlon Media
03.2024 - Current
Operations Assistant
IGEL bed company
02.2024 - Current
Sales Representative and Estimator
Gemstone Lights
09.2022 - 01.2024
Bachelor of Business Administration -
Mount Royal University
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