Matthew McDonald
Ottawa,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level public service full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized,dependable and proficient in Microsoft Suite applications. Willingness to take on added responsibility to further experience and meet team goals.
Overview
8
8
years of professional experience
Work History
Optical Sales Associate
Gloucester Family Optometrist
02.2020 - Current
- scheduling, organizing calendars
- Prepared patients for examinations by noting family medical histories, discussing vision problems and concerns and verifying insurance provider coverage.
- Utilized internal system to prepare work instructions and orders for fabricating eyeglasses and grinding lenses.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Student Optician/Cashier/Customer Service Representative Specialist
Costco
01.2016 - 01.2020
- Operated cash register for cash, check, and credit card transactions.
- Answered questions about store policies and addressed customer concerns.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
Education
Post-Secondary Diploma - Optical Sciences
Northern Alberta Institute of Technology
Edmonton, AB04.2022
Post Secondary Diploma - Business Marketing
Algonquin College
Ottawa, ON04.2018
Skills
- Consultative Sales Approach
- Customer Needs Assessments
- Customer Retention
- Operational Efficiency
- Microsoft Suite - MS Word, Excel, Powerpoint, Outlook, One Note
- Active Listening
- Data Evaluation
- Coordination
- Reading Comprehension
- Recordkeeping Strengths
- Managing Multiple Tasks
- Administrative Support
- Problem-Solving Ability
- Staff Training
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Optical Sales Associate
Gloucester Family Optometrist
02.2020 - Current
Student Optician/Cashier/Customer Service Representative Specialist
Costco
01.2016 - 01.2020
Post-Secondary Diploma - Optical Sciences
Northern Alberta Institute of Technology
Post Secondary Diploma - Business Marketing
Algonquin College
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