Matthew McDaniel

• Developed strong relationships with key clients to enhance customer loyalty.
• Conducted product demonstrations to showcase benefits of biotechnological solutions.
• Collaborated with cross-functional teams to align sales strategies with market needs.
• Managed complex sales cycles from initial contact to closing deals effectively.y
• Prepared detailed proposals and presentations for prospective clients' consideration.
• Participated in industry conferences to promote Trilink's innovative biotechnologies.
• Established long-term relationships with key accounts by providing superior service levels.
• Maintained database of customer and sales information using SalesForce software.

•Prioritize complex RUO quoting for all product lines including mRNA, CleanCap, NTP and Oligo for key accounts

•Coordinate training of new and current Inside Sales Business and Development members
•Sorting leads daily to assign and delegate incoming web inquires
•Initiate and complete customer complaints with QA
•Acting as a technical SME with BD when needed and could speak to manufacturing, logistics of order, payment complexities, etc.
•Engage with Distributors to ensure that communication is effective, trainings are complete, and each relationship is maintained.
•Drive internal improvement processes.

•Meet quarterly and annual sales goals and objectives within assigned product lines
•Source new sales opportunities through inbound lead follow-up and outbound cold calls
•Build pipeline and assist with customer requirements across all points in the sales cycle
•Understand customer needs and requirements globally

•Manage complex quoting processes

•Provide effective online presentations to prospects

• Effectively manage client calls to discuss TriLink capabilities.
• Generate custom mRNA, NTP and CleanCap quotations.
• Collaborate with Planning, Customer Service, Manufacturing, and Warehouse to complete client orders

• Provided technical advice regarding specific product features that meet customers' needs.
• Developed and implemented technical sales strategies to increase customer base.

• Developed sales pipeline by cold-calling, canvassing and obtaining referrals.
• Gathered company and contact information to compile data for current and potential customers.
• Effectively presented demos to clients obtained through prospecting.
• Studied and researched competitive landscape and emerging technologies to position brand in marketplace.
• Remained up-to-date on emerging industry and product standards and trends to reinvigorate accounts.