Matthew Marshall
Gravenhurst,ON
Summary
Handle all types of customer service requirements in work environments with excellent analytical, schedule management and document preparation skills. Effectively handle needs of all customers each day by delivering fast, knowledgeable support. Good relationship-building skills, team-oriented nature to multitask with precision and attention to detail.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Loblaw Pharmacy
10.2023 - Current
- Kept pharmacy counter and related areas clean, neat and organized.
- Counted and labeled prescriptions with correct item and quantity.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Cashier/Garnisher
Harvey's/Swiss Chalet
09.2022 - 10.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organised merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries
- .served hundreds of customers each shift and lifted 50 or more pounds
Education
Gravenhurst High School
Gravenhurst, ON06.2026
Skills
- Takes Direction well
- Pays attention to details
- Works efficiently
- Checking and recording identification
- Good communicator
- Good team player
- Flexible
- Excellent customer service
- Fully fluent in English
- Basic French speaking and reading skills
- Verifying orders
volunteer experience
Grass cutting for seniors
Small engine repair and car maintenance experience
Cooking for fundraisers
House maintenance for seniors
Running organized sports events such as basketball tournaments and the school golf team
Certification
- Certified pleasure Craft Operator [Transport Canada]
Timeline
Pharmacy Assistant
Loblaw Pharmacy
10.2023 - Current
Cashier/Garnisher
Harvey's/Swiss Chalet
09.2022 - 10.2023
Gravenhurst High School
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