Matthew MacDonald
Victoria,Canada
Summary
Adaptable professional with extensive experience in customer service and problem-solving. Aspiring Barista dedicated to providing exceptional service and creating memorable customer interactions. Food safe certified, committed to crafting high-quality beverages with precision and care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Apprentice Carpenter
RUMPEL CONSTRUCTION
Victoria, British Columbia
08.2025 - Current
- Followed blueprints and specifications to ensure accurate installations.
- Collaborated with team members to maintain a clean and organized worksite.
- Installed fixtures, doors, and windows according to project requirements.
- Supported senior carpenters in measuring, cutting, and shaping materials.
- Adhered to safety protocols to minimize risks on the job site.
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time.
RETAIL SPECIALIST
THRIFTY FOODS
Victoria, Canada
01.2024 - Current
- Accurately managing cash and card transactions in a fast-paced retail environment, ensuring efficiency and attention to detail
- Collaborating with fellow team members during high-traffic periods to maintain smooth sales operations and exceptional customer service
- Creating a welcoming and approachable atmosphere to enhance the in-store shopping experience for outdoor and sports enthusiasts
- Assisting and guiding customers at self-checkout stations, offering technical support and product-related help when needed
- Building lasting customer relationships by actively listening, offering tailored product recommendations, and encouraging brand loyalty
- Effectively resolving customer concerns and special requests at the register, using strong problem-solving and communication skills
MANAGER
BRANCH ON BOWEN
Bowen Island, Canada
07.2022 - 12.2022
- Oversaw store operations to ensure smooth functionality and efficiency.
- Managed inventory and organized merchandise displays for optimal presentation.
- Supervised two employees, promoting a collaborative work environment.
- Handled daily opening and closing procedures, including cash reconciliation.
- Engaged with customers to elevate service experiences.
Education
High School Diploma -
Trinity Prep School
Toronto, ONContinuing Studies - Business Administration
Camosun College
Victoria03-2026
Skills
- Strong interpersonal skills
- Analytical problem-solving
- Detail-oriented
- Ability to handle fast-paced environments
- Strong adaptability
- Prioritization skills
- Efficient time use
- Patient
- Reliable
Certification
Food Handler Certificate
Volunteer Experience
- Wet Noses Rescue, Mexico, 2024
- Crimson Asset Management, Canada, 2022
- Thailand Elephant Reserve, Thailand, 2019
- David Crowley Insurance, Ireland, 2019
Timeline
Apprentice Carpenter
RUMPEL CONSTRUCTION
08.2025 - Current
RETAIL SPECIALIST
THRIFTY FOODS
01.2024 - Current
MANAGER
BRANCH ON BOWEN
07.2022 - 12.2022
High School Diploma -
Trinity Prep School
Continuing Studies - Business Administration
Camosun College