Summary
Overview
Work History
Education
Skills
Timeline
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Matthew MacArthur

Birch Ridge

Summary

I bring strong analytical skills as well as 10 years of hands on experience in the food service industry. Eager to contribute to team success and further develop skills.

Overview

22
22
years of professional experience

Work History

Truck Driver

Coastal Drywall
09.2022 - 05.2025
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.

Operations Manager

Nordia Inc.
05.2013 - 09.2022
  • Analyzed and reported on key performance metrics to senior management.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Assisted in recruiting, hiring and training of team members.
  • Reported issues to higher management with great detail.

Kitchen Manager

Swiss Chalet Restaurant
07.2003 - 05.2013
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Coordinated with front-of-house staff to ensure seamless service delivery during peak hours.
  • Developed and maintained high standard of kitchen hygiene, ensuring compliance with health and safety regulations.
  • Maintained meticulous records of health inspections, consistently achieving high scores.
  • Oversaw food preparation and monitored safety protocols.

Education

No Degree - Commercial Drivers License

Trans Canada College
Dieppe
08-2022

Culinary Arts -

New Brunswick Community College
Moncton
06-2000

High School Diploma -

Harrison Trimble High School
Moncton
06-1999

Skills

  • Problem-solving
  • Punctual and reliable
  • Attention to detail
  • Bilingual
  • Friendly and outgoing
  • Verbal and written communication
  • Multitasking Abilities
  • Teamwork and collaboration
  • Problem-solving abilities
  • Excellent communication
  • Critical thinking
  • Active listening
  • Written communication
  • Analytical thinking

Timeline

Truck Driver

Coastal Drywall
09.2022 - 05.2025

Operations Manager

Nordia Inc.
05.2013 - 09.2022

Kitchen Manager

Swiss Chalet Restaurant
07.2003 - 05.2013

No Degree - Commercial Drivers License

Trans Canada College

Culinary Arts -

New Brunswick Community College

High School Diploma -

Harrison Trimble High School

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Matthew MacArthur