Summary
Overview
Work History
Education
Skills
Pronouns
Languages
Volunteer History
Timeline
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Matthew Levesque

Tecumseh

Summary

Warm and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales goals and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and team success.

Overview

11
11
years of professional experience

Work History

Sales Associate

Talize Thrift
05.2024 - Current
  • Organizes racks and shelves to maintain store visual appeal, engages customers, and promotes specific merchandise.
  • Handles cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Assessing customer needs and utilized suggestive selling techniques to drive sales.
  • Develops visual merchandising concepts to create eye-catching displays, driving foot traffic into stores.

Manager

Healthy Mama
08.2020 - 12.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Oversaw daily food service operations, maintaining an organized and efficient kitchen.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Trainer

H&M
01.2014 - 07.2022
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Contributed to the retention of top talent by providing employees with the resources and support necessary to excel in their roles.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Manager

Conorlee's Bakery
06.2016 - 07.2018
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Improved marketing to attract new customers and promote business.
  • Boosted overall dining experience through timely, attentive, and professional food service to guests.

Education

Bachelor's Degree - Visual Arts

University of Windsor
Windsor, ON
04-2027

College Diploma - Fashion Merchandising

Fanshawe College
London, ON
04.2014

Skills

  • Customer service
  • Staff leadership
  • New hire training
  • Efficient multitasking
  • Visual merchandising
  • Sorting and categorizing
  • Attention to detail
  • Teamwork and collaboration
  • Fashion retail management
  • Food service expertise
  • Data entry
  • Cafe operations management

Pronouns

They/Them

Languages

English
Native or Bilingual
French
Professional Working

Volunteer History

Windsor, ON: 

  • Pozitive Pathways: Aided in Harm Reduction Packing for clients who may utilize substances in a healthy manner.
  • Drag Show: Raised $1000+ for a friend’s surgery through a charity drag show I planned and hosted.


Tecumseh, ON:

  • Best Buddies: Created a fun atmosphere and developed exciting art projects for students with disabilities.


New Zealand:

  • Spent 6 months in Tairua, Torbay, Motueka Valley, Kumeu, and Hauraki Gulf. I worked in greenhouses, farms, organic food stores, housekeeping and gardens. I aided various families and communities through their sustainable living businesses and homes.



Timeline

Sales Associate

Talize Thrift
05.2024 - Current

Manager

Healthy Mama
08.2020 - 12.2022

Manager

Conorlee's Bakery
06.2016 - 07.2018

Trainer

H&M
01.2014 - 07.2022

Bachelor's Degree - Visual Arts

University of Windsor

College Diploma - Fashion Merchandising

Fanshawe College

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Matthew Levesque