Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Matthew Lemire

Edmonton,AB

Summary

Ambitious Technical Manager adept at developing, leading, and participating in highly effective teams. Driven with a passion for personal connection and organizational achievement. Affable and respected by all in previous roles due to effective communication and work ethic.

Overview

4
4
years of professional experience

Work History

Technician Manager

Weed Patrol Lawn Care
05.2022 - 08.2023
  • Hired, trained, and managed a team of nine technicians, delegating tasks and evaluating performance.
  • Increased employee productivity by 20% through training and mentorship.
  • Liaised between technicians and office staff to service 4,000+ customers.
  • Generated productivity spreadsheets and reports for management.
  • Developed suggestions for technical process improvements to optimize resources.

Lawn Care Technician

Weed Patrol Lawn Care
04.2020 - 08.2021
  • Applied fertilizer and other nutrients to lawns to promote healthy growth.
  • Resolved customer concerns and developed lasting customer relationships
  • Diagnosed lawn and garden issues and recommended targeted solutions.
  • Highest performing technician both years

General Labourer

Arrowhead Nursery
05.2019 - 08.2019
  • Worked in a team of seven to plant, raise, and package trees for commercial sale
  • Facilitated communication between and maintained positive rapport with all team members

Education

Bachelor of Management - General Management

Dhillon School of Business
Lethbridge, AB
04.2023

~

Bachelor of Arts - Psychology

University of Lethbridge
Lethbridge, AB
04.2023

Skills

  • Project Management - Effectively managed a staff of 10 technicians, improved staff quality & employee retention
  • Data Analysis - Developed internal tracking & forecasting models
  • Marketing - Meta Digital Marketing Certified & several university courses
  • Bilingual - English & French
  • Interpersonal Intelligence - Effective communicator & conflict mediator
  • Critical Thinker

Accomplishments

Production Improvements

  • Aided in increasing company revenue by 30% between 2022-2023
  • Increased positive Google reviews by 50% in 2023 (company's primary referral source)

Process Improvements

  • Developed quantitative-based forecasting & productivity models using Excel
  • Refined & systematized staff training
  • Improved year-over-year employee retention

Timeline

Technician Manager

Weed Patrol Lawn Care
05.2022 - 08.2023

Lawn Care Technician

Weed Patrol Lawn Care
04.2020 - 08.2021

General Labourer

Arrowhead Nursery
05.2019 - 08.2019

Bachelor of Management - General Management

Dhillon School of Business

~

Bachelor of Arts - Psychology

University of Lethbridge

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Matthew Lemire