Matthew Lee
Whitby,ON
Summary
Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
6
6
years of professional experience
Work History
Part-Time Lifeguard and Swim Instructor
Town Of Whitby
2018.06 - Current
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Enhanced student swimming abilities through the development and implementation of personalized lesson plans.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
Sales Associate
Indigo Books & Music
2021.11 - 2022.01
- Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
- Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Arts - Psychology
Ontario Tech University
Oshawa, ON12.2024
High School Diploma -
Sinclair Secondary School
Whitby, ON06.2019
Skills
- Emergency Response
- Training and mentoring
- Needs Assessment
- Team Collaboration
Timeline
Sales Associate
Indigo Books & Music
2021.11 - 2022.01
Part-Time Lifeguard and Swim Instructor
Town Of Whitby
2018.06 - Current
Bachelor of Arts - Psychology
Ontario Tech University
High School Diploma -
Sinclair Secondary School
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