Matthew Ledebrink
Orillia,ON
Summary
Dynamic leader with a proven track record at Couchiching Craft Brewing Co., adept in customer service and problem-solving. Excelled in managing operations and staff, significantly enhancing service quality. Skilled in decision-making under pressure and fostering team morale, demonstrating a blend of hardworking reliability and effective communication.
Overview
7
7
years of professional experience
Work History
Manager on Duty
Couchiching Craft Brewing Co.
11.2023 - Current
- Responsible for overseeing all front of house operations, ensuring smooth service and maintaining quality standards on shift.
- Management of staff, resolving customer issues and upholding health and safety standards are the pillars of my position.
- Essentially the designated leading authority in the taproom during assigned hours, making critical decisions and addressing any problems that arise.
- Further responsibilities include scheduling, inventory management and accurate reporting to GM.
Catering Manager
Country Barbeque Catering
04.2018 - Current
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
General Construction Laborer
PSL Contracting
05.2020 - 11.2023
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general construction work on both residential and commercial building projects.
- Contributed to successful project completion by collaborating with team members on various tasks.
Education
High School Diploma -
OD Park
Orillia, ON07.2015
Skills
- Naturally skilled in customer service, with years of experience advancing communication and problem solving abilities
- Positive growth mindset, always making an effort to boost morale and maintain a healthy attitude/perspective
- Acutely aware and attentive to any job at hand,
- Hardworking and reliable with a long record of punctuality
- Takes direction well, with an additional ability to translate and direct fellow coworkers
- Trained in making difficult decisions under pressure and managing a multi faceted situation, calmly and proficiently
Timeline
Manager on Duty
Couchiching Craft Brewing Co.
11.2023 - Current
General Construction Laborer
PSL Contracting
05.2020 - 11.2023
Catering Manager
Country Barbeque Catering
04.2018 - Current
High School Diploma -
OD Park
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