Matthew Lecours
Dorval
Summary
Goal-oriented Sales Executive with 8 years of experience in sales. Proven leader with excellent salesmanship, negotiation and closing skills. Known for great presentations and skill at increasing audiences to optimize sales.
Overview
16
16
years of professional experience
Work History
Territory Manager
Allergan Aesthetics
07.2022 - Current
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Delivered customized solutions tailored to individual client needs, increasing overall customer satisfaction levels significantly.
Business Development Manager
Vivier Pharma
09.2019 - 07.2022
- Reached out to potential customers via telephone, email and in-person inquiries.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Remained current on industry trends to better understand customer needs, product effectiveness and sales tactics.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
- Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
Sales Representative
Mono Serra
09.2015 - 08.2019
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Demonstrated products and specific features at customer locations and special events.
- Utilized effective communication and active listening skills to create client rapport to grow profitability.
- Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
- Spent 70% of work time traveling to connect with customers and demonstrate products.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Operations Supervisor - Warehousing/Distribution
Mono Serra
03.2012 - 09.2015
- Played a key role in the assimilation of 3rd Party warehousing which was a result of the spike in growth.
- Prepared and presented trainings for all warehousing and distribution for all 3rd Party warehousing partners.
- Established operational objectives and work plans and delegated assignments to the team.
- Compiled and drafted daily operations report, weekly payroll report, and monthly expenses reports.
- Participates in yearly rate negotiation meetings with carriers, transports and 3PL's
Camp Director
D.D.O Camp
04.2009 - 09.2012
- Budgeted, Planned, and Directed all camp activities.
- Hired, and managed 50 staff members.
- Overseen and supported all client relationship across the camp.
- Maintained fun, learning-focused atmosphere by smoothly handling conflicts and developing culture centered around collaboration and personal responsibility.
- Communicated with parents, staff and teachers regarding children or program issues.
- Established operating budget for camp and controlled expenditures.
Skills
- Building strong customer relationship
- Motivated/ Driven
- Natural leader
- Fluent in FR/EN
- Communications
- Team player
Timeline
Territory Manager
Allergan Aesthetics
07.2022 - Current
Business Development Manager
Vivier Pharma
09.2019 - 07.2022
Sales Representative
Mono Serra
09.2015 - 08.2019
Operations Supervisor - Warehousing/Distribution
Mono Serra
03.2012 - 09.2015
Camp Director
D.D.O Camp
04.2009 - 09.2012
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