Matthew King
Signal Hill
Summary
Dynamic and dedicated professional with extensive experience in customer service and food safety at Vons. Expert in meat slicing and food preparation, I excel in maintaining cleanliness and sanitation while fostering positive guest experiences. Proven ability to train and mentor team members, enhancing overall service quality and efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Deli Clerk /Crew Member Cook
Vons
04.2024 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Server
Bull and Butterfly
02.2022 - 12.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server Trainer
Rosa Mexicano
03.2018 - 03.2020
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Monitored new server performance and offered continuous support throughout training period.
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
Education
Associate of Arts - Comfort Food
California School of Culinary Arts- Le Cordon Bleu
Pasadena, CA09-2001
Skills
- Customer service
- Cleanliness and sanitation
- Honesty and integrity
- Strong work ethic
- Safe food handling practices
- Food preparation
- Food safety
- Meat slicing expertise
- Hospitality service expertise
- Platter and tray preparation
- Product stocking and rotation
Accomplishments
- Supervised team of [Number] staff members.
- Prepared [Number] meals, including appetizers and desserts, for high-volume catering event.
- Selected to create and prepare unique dishes for private parties with well-known celebrities.
- Documented and resolved customer issues which led to customer retention
Certification
Food Handlers Certificate
Employee of the month 11-24
I was chosen a few months after beginning of employment as a dedicated employee
Timeline
Deli Clerk /Crew Member Cook
Vons
04.2024 - Current
Server
Bull and Butterfly
02.2022 - 12.2023
Server Trainer
Rosa Mexicano
03.2018 - 03.2020
Associate of Arts - Comfort Food
California School of Culinary Arts- Le Cordon Bleu
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