Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Johnson

Cotati

Summary

Skilled Facilities and Property Manager with a proven track record at Cyan/Ciena, adept at overseeing multiple properties and ensuring tenant satisfaction. Expert in managing repairs, vendor relations, and achieving cost savings, complemented by strong communication skills. Demonstrated success in improving facility efficiency and maintaining high safety standards, with a focus on quality assurance and tenant relations.

Overview

35
35
years of professional experience

Work History

Current Positions

Adventures in Cycling/Santa Rosa City Schools/Ref
08.2010 - Current

Currently work as tour guide; Coach at Montgomery High School; Soccer referee throughout area

Facilities Manager and Real Estate

Cyan/Ciena
02.2012 - 08.2020
  • Responded to building emergencies and managed repairs.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
  • Achieved cost savings through negotiating service contracts, leveraging long-term relationships with trusted suppliers.
  • Investigated problems and determined appropriate remedies.
  • Evaluated subcontractor performance for quality assurance purposes, maintaining strong partnerships while holding service providers accountable for their work.
  • Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
  • Improved facility efficiency by implementing preventive maintenance plans and streamlining work order processes.
  • Maintained HVAC, temperature control, electrical and building automation systems.
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
  • Maintained facility grounds, equipment, and safety compliance.
  • Prepared reports and schedules with accuracy.
  • Ordered, maintained and distributed supplies and inventory.
  • Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.

Property Manager

Self/Family
01.1990 - 12.2015
  • Managed various properties for our family.
  • Served as contact person for tenants; inspected wide range of reported site issues; fixed issue and/or worked off vendor list for hire and had services performed by vendor until issue was resolved.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.

Facilities Manager

Brightware
04.1995 - 09.2002
  • Responded to building emergencies and managed repairs.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.

Education

Bachelor of Arts - Sociology

Sonoma State University
Rohnert Park, CA
05-1994

Skills

  • As facilities manager I oversaw multiple properties in 5 separate locations, dealing with full spectrum of management and repairs
  • As property manager I worked with tenants providing repairs either from myself performing the repairs or working off a vendor list of professionals depending on scope of work
  • Very focused on tenant satisfaction, maintaining communication throughout repairs until satisfactory results were met

Timeline

Facilities Manager and Real Estate

Cyan/Ciena
02.2012 - 08.2020

Current Positions

Adventures in Cycling/Santa Rosa City Schools/Ref
08.2010 - Current

Facilities Manager

Brightware
04.1995 - 09.2002

Property Manager

Self/Family
01.1990 - 12.2015

Bachelor of Arts - Sociology

Sonoma State University
Matthew Johnson