Matthew J. Dillon
Colborne,ON
Summary
Quality Assurance Manager with extensive experience at MAGNA Lighting, specializing in quality compliance and continuous improvement initiatives. Proven ability to develop program status reports and manage cross-functional teams to meet key performance indicators. Strong problem-solving skills contribute to enhanced customer satisfaction and operational excellence.
Overview
29
29
years of professional experience
Work History
Quality Assurance Manager
MAGNA Lighting - Autosystems
01.2023 - Current
- Responsible for all internal and external quality compliance to IATF 16949
- Report out in monthly executive review meetings on department KPI performance
- Participate in monthly employee meetings
- Manage all current production and new launch activity
- Manage all customers and quality score cards
Quality & Regulatory Affairs Manager
Globalmed Inc.
05.2022 - 01.2023
- Responsible for all internal and external quality compliance to ISO 13485
- Responsible for policy and procedure implementation and compliance
- Continuous improvement and implementation
- Responsible internal and external audits
- Oversee current production Quality Manager and quality department
Advanced Quality Engineer
Magna Lighting – Autosystems
04.2011 - 05.2022
- Responsible for program production launch (currently 2024 HD MCM T1XX TLP and 25T1XX -T2)
- Successfully participated in the GMX521 MCE production launch, A1XC CHMSL, GMT 172 DRL, 15LX TLP, 15LD, GMX352, 19T1XX, 21WS, programs and Corporate projector lamps
- Successfully participated in launching a new MAGNA plant in Plymouth Michigan with C1YC, C1UG programs also contributed to hiring and training of QE’s and shop floor personal
- Communicate with suppliers, customers and management to ensure successful program launches
- Establish part drawing tolerances for PPAP submission to the customer
- Travel to offsite suppliers to audit processes and build relationships
- Travel to customers to make presentations of program timelines and resolve open issues (example:19T1XX Fort Wayne, Silao and Flint)
- Participate in customer first time production builds and Match events at the ETAC
- Perform internal audits to improve internal contribution margins
- Active in the Engineering Change process
- Review Supplier PPAP submissions to ensure parts are dimensionally and cosmetically correct
- Maintain accurate Data Reporting for Part Specifications
- Address internal and external concerns using CAR, PAR and PPSR format
- Design and fabricate press side fixtures / production SPC fixtures and perform internal GR&R’s
- Assist with design concept and part drawings
- Participate in Executive Reviews and Program Report Outs (PDP)
- Create quality alerts and safe launch containment procedures
- Create boundary samples for molding and assembly production floor quality concerns
- Monitor and track internal ‘first time through’ scrap using the launch readiness process
- Create PFMEA / Control plans
- Participate in tool design and CAD reviews
- Monitor tool trials and first off parts
- Train employees
- Monitor OEM portals for part orders and arrange deliveries
Program Manager
The PIC Group
04.1999 - 04.2011
- Liaised with the ‘Big Three’ OEMs and multiple Tier 1 and Tier 2 suppliers to set up processes to address quality concerns
- Monitored the implementation, completion and effectiveness of both customer and internal corrective actions
- Implemented effective containment processes to ensure customer satisfaction
- Responsible for staffing containment processes and managing inspection personnel
- Ensured compliance with the company training matrix and standard operating procedures
- Communicated with customers to resolve issues in a timely and mutually acceptable manner
- Addressed internal and external concerns using CAR and PAR processes
- Generated work instructions, quality alerts, layered audit processes and payroll submissions
- Audited boundary samples, first-offs and last-offs, and gauge R&Rs to validate inspection methods and equipment effectiveness
- Maintained open issues list and reported any concerns to the management team
- Responsible for production and shipping requirements
- Managed revenue targets and key performance indicators (KPI’s) within the company
- Responsible for obtaining customer purchase orders and monitoring purchase order values
- Participated in continuous improvement activities
- Actively involved in the annual SGS audits ensuring company procedures and best practices were in compliance with SGS requirements
- Trained new managers, lead hands, and supervisors in company policy and procedure
Quality Tech.
Armada Group
03.1996 - 04.1999
- Validated first-offs and last off’s
- Charted SPC and evaluated indicator charts
- Inspected supplier incoming materials
- Quarantined defective material
- Trained new employees
Education
Skills
- Highly Developed Organizational Skills
- Excellent Time Management Skills
- Skilled in Problem Solving
- Strong Communication Skills
- Understanding of account operations and budget Management
- Strong and varied interpersonal Skills
- Ability to develop and maintain Program Status reports
- Self-Motivated
- Strong Continuous improvement Mentality
- Team Player
- Detail oriented
- Ability to resolve problems and escalate
- Understanding of Financial indicators and aspects of business
References
Available Upon Request
Timeline
Quality Assurance Manager
MAGNA Lighting - Autosystems
01.2023 - Current
Quality & Regulatory Affairs Manager
Globalmed Inc.
05.2022 - 01.2023
Advanced Quality Engineer
Magna Lighting – Autosystems
04.2011 - 05.2022
Program Manager
The PIC Group
04.1999 - 04.2011
Quality Tech.
Armada Group
03.1996 - 04.1999
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