Matthew Ivanov
ON
Summary
Dedicated and detail-oriented individual with strong interpersonal and communication skills. Proven experience in providing excellent customer service and handling various tasks in a fast-paced environment. Highly organized, with a strong ability to multitask and work efficiently under pressure. Committed to ensuring a pleasant dining experience for all customers.
Overview
4
4
years of professional experience
Work History
Receptionist
Camping Village Poljana
06.2023 - 11.2023
- Managed front desk operations and provided excellent service to guests
- Handled check-ins, check-outs, and reservations efficiently
- Responded to guest inquiries and resolved issues in a timely manner
- Coordinated with various departments to ensure guest satisfaction
- Maintained accurate records and performed administrative tasks as needed
- Handled cash register operations, including processing payments, issuing receipts, and balancing cash drawers at the end of shifts
Waiter
Chicago Resto Lounge
06.2019 - 07.2020
- Provided exceptional customer service to ensure a pleasant dining experience
- Efficiently managed multiple tables and ensured timely service
- Assisted in maintaining cleanliness and organization of the dining area
- Processed orders accurately and handled customer inquiries and complaints with professionalism
Education
High School Diploma -
Buchansk General Education School
Bucha, Ukraine06.2018
Bachelor of Science - B.S.
Kiev Polytechnic Institute
Bucha, Ukraine06.2025
Skills
- Customer Service: Proven ability to provide excellent service and ensure customer satisfaction in a fast-paced dining environment
- Multitasking: Efficiently managed multiple tasks and tables simultaneously, ensuring timely service and attention to detail
- Communication: Strong interpersonal and communication skills, effectively handling customer inquiries and resolving complaints
- Organization: Maintained cleanliness and organization of the dining area, contributing to a pleasant dining experience
- Order Processing: Accurately processed orders and transactions, ensuring a smooth and efficient workflow
- Team Collaboration: Worked collaboratively with kitchen staff and other team members to deliver high-quality service
- Problem-Solving: Demonstrated ability to handle unexpected situations and customer issues with professionalism and calmness
- Adaptability: Adapted quickly to new environments and job roles, providing reliable support in diverse settings
- Familiar with office and reservation management software, ensuring efficient administrative support
- Used office and reservation software efficiently
Timeline
Receptionist
Camping Village Poljana
06.2023 - 11.2023
Waiter
Chicago Resto Lounge
06.2019 - 07.2020
High School Diploma -
Buchansk General Education School
Bachelor of Science - B.S.
Kiev Polytechnic Institute
Similar Profiles
Karl Connor BulseiKarl Connor Bulsei
Bartender at Camping Village CalypsoBartender at Camping Village Calypso
Gabriel SimereaGabriel Simerea
Waiter at IL POGGIO S.R.L. Marina Di Venezia Camping VillageWaiter at IL POGGIO S.R.L. Marina Di Venezia Camping Village
Jacy ConnerJacy Conner
Receptionist at Camping WorldReceptionist at Camping World
Marie WilsonMarie Wilson
Front End Retail Cashier at Home HardwareFront End Retail Cashier at Home Hardware
Bansari PatelBansari Patel
Cook at Tandoori FlameCook at Tandoori Flame