Matthew Hoffman
Carlyle,SK
Summary
Reliable employee known for high productivity and efficient task completion. Possess specialized skills in currency handling, customer service, and regulatory compliance. Excel in communication, problem-solving, and time management, ensuring smooth financial transactions in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Cage Cashier
Bear Claw Casino
Carlyle, SK
09.2024 - Current
- Maintained accurate records of cage transactions and balances.
- Followed strict security protocols when handling large sums of money.
- Provided customer service assistance in resolving disputes or discrepancies related to cage transactions.
- Reconciled daily summaries of transactions to balance finances.
- Organized paperwork and completed reports accurately within specified deadlines.
- Processed patron payouts, check-cashing and credit advances.
- Verified customer identification to ensure compliance with gaming regulations.
- Maintained confidentiality of customers' transactions.
- Supervised cage operations.
- Performed opening and closing duties such as counting money drawers and verifying floats.
- Performed daily balancing activities including count, verifications, and reconciliations.
Service Manager/Shop Hand
Regal Auto Body
Carlyle, Saskatchewan
07.2017 - 03.2018
- Opened service desk, checked for new vehicle in compound, noting details of dropped off/towed vehicles and contacting SGI
- Handle new dispatches from SGI for appraisals, and provide technicians with work orders. Book appointments for appraisals.
- Called dealerships to acquire parts and arrange for pick-up or delivery of the same.
- Responded to telephone calls and inquiries.
- Organized parts, and managed inventory.
- Did appraisals for SGI – photos, measurements, assessments, etc.; submitted reports for appraisal, and documented specifics using appropriate computer programs.
- Managed returns, contacted suppliers, packaged returns as per supplier request, and filled out all required paperwork.
- Dealt with complaints and inquiries; monitored work on up to 12 work-in-progress vehicles at a time.
- I filled out worksheets and got accountant approval for payments.
- Completed supplemental reporting to SGI for the dame not initially identified.
- Handled private sales for 'non-stock' and aftermarket items not covered by SGI.
- Contacted out-of-province insurers regarding the work that needed to be done.
- Arranged courtesy vehicle and drivers.
- Invoiced dealerships for parts that technicians had to repair.
- Reconciled invoices at month-end, and tracked down any missing or incomplete paperwork.
- Restocked commonly used supplies, cleaned, and replaced filters in paint booths.
- Detailed vehicles; when required, helped with sanding, and installing bumpers and fascia.
Education
Some College (No Degree) - Faculty of Arts (2 Years)
University of Regina
Regina, SKSkills
- Transaction reconciliation
- Financial reporting
- Inventory management
- Customer identification verification
- Cash handling procedures
- Customer relationship management
- Energetic and hardworking employee possessing a balance of customer service, technical and
computer skills - Solid references who will confirm reliability, team and independent work skills, service oriented
attitude and good problem solving skills - Able to multi-task, coordinating time sensitive work, maintain accurate documentation,
paperwork and billing/invoicing and deal with people in person, over the phone and in writing - Bondable, with class 5 licence and good driving record
References
References available upon request.
Timeline
Cage Cashier
Bear Claw Casino
09.2024 - Current
Service Manager/Shop Hand
Regal Auto Body
07.2017 - 03.2018
Some College (No Degree) - Faculty of Arts (2 Years)
University of Regina
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