Matthew Hartley
Covina,CA
Summary
Dynamic professional with a proven track record in enhancing operational efficiency and team collaboration at Fed Ex Ground. Expert in warehouse safety and adept at leveraging customer service skills to resolve challenges. Demonstrated ability to adapt to new technologies and lead teams to exceed performance goals while maintaining workplace cleanliness and safety.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Trailer Loader
Fed Ex Ground
11.2024 - Current
- Collaborated with team members to develop innovative solutions for complex loading challenges.
- Proactively identified potential issues during the loading process, taking corrective actions as needed to avoid delays or damages to products.
- Maintained a safe work environment, adhering to safety regulations and conducting regular equipment inspections.
- Maximized productivity by effectively managing workload and prioritizing tasks according to deadlines.
- Reduced product damage by skillfully handling fragile items and using appropriate packing materials.
- Lifted and slid packages weighing up to 130 pounds on conveyor belts to transport items.
Security Supervisor
CEG Security
01.2018 - 09.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Developed and implemented strategies to prevent and respond to security incidents.
Banking Business Support
Lendistry
05.2021 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- contacted up to 70 clients per day with a 90% response return
Education
High School Diploma -
Charter Oak
Covina, CA06-2018
Skills
- Warehouse safety
- Shipping and receiving procedures
- Workplace cleanliness
- Heavy lifting proficiency
- Sign language ( 3 years)
- Typing (2 years)
- Customer service (4 years)
- Phone Etiquette
Certification
Guard Card
Timeline
Trailer Loader
Fed Ex Ground
11.2024 - Current
Banking Business Support
Lendistry
05.2021 - 08.2023
Security Supervisor
CEG Security
01.2018 - 09.2024
Guard Card
High School Diploma -
Charter Oak
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