Matthew Guerrero

• Receive and process product, including unloading truck shipments and executing stockroom operation and Omni channel fulfillment.

• Replenish sales floor as necessary based on sell through and seasonal changes.

• Engage customers by greeting them and offering assistance with products and services.

• Supporting point of sale and customer service departments to deliver speed of service transactions while creating a

compelling customer service.

• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel.

• Assist customers with product inquiries and store navigation.

• Organize merchandise displays to enhance product visibility.

• Handle inventory management tasks using store systems.

• Ship packages and received goods and materials under guidance of

company's procedures.

• Assist customers in finding batteries, fluids, windshield wipers, tires, filters, and tools.
• Assist customers in locating products, enhancing overall shopping experience.
• Support overall department efficiency by maintaining clean work areas and ensuring automotive and hardware shelfs are organized.
• Operate point of sale systems and handle customers transactions and inbound calls to assist customers with product availability, service information, and appointment scheduling.
• Delivered fast-paced customer service while multitasking multiple responsibilities in a automotive environment.
• Assisted customers in selecting paint colors and mixing paint to specifications using in-store color matching and mixing systems.