MATTHEW GRGIC
Surrey,BC
Summary
I am a very conscientious and driven individual, aware of the ultra competitive and ever changing world around us. My goal is to achieve success in all aspects of my life and the lives of those around me through honest work, as I attempt to journey through life, bringing positivity and success to where ever I may work!
I am also a rather dynamic sales professional with a passion for client relationships and customer service. I possess an entrepreneurial drive and enthusiasm for success, along with experience in the education, communication and retail sectors. I am committed to providing a consistently high level of customer service, with a knack for quickly building rapport with clients. Skilled in upselling, cross-selling, and merchandising. Highly organized and detail-oriented with excellent communication skills.
Overview
7
7
years of professional experience
Work History
Coring - Labour and Management
Crotec Concrete Ltd.
Vancouver, BC
08.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Performed physical tasks exceptionally
- Performed calls and emails/messages to companies that worked with us and employed our company
Sales Associate
Famous Footwear
Tsawwassen, BC
01.2019 - 06.2023
- Met merchandising standards by keeping store stocked and products faced.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Encouraged customers to make additional purchases and suggested relevant items.
- Built relationships with potential customers by providing helpful advice on product selection.
- Performed cash register operations accurately according to company guidelines.
- Utilized active listening techniques to identify customer needs and provided appropriate solutions.
- Provided accurate information about products, prices and availability both in person and over the phone.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Assisted with training and mentoring new team members.
- Performed cleaning tasks, keeping store neat and organized.
Education
Bachelor of Physical Education And Coaching - Physical Health Education
Douglas College
British Columbia11.2024
Skills
- Multitasking Strengths
- Sales Training
- Product and Service Sales
- Cash Handling Accuracy
- Stocking and Replenishing
- Social Perceptiveness
- Adapt to Diverse Groups
- Verbal Communication
Languages
English
Professional Working
Timeline
Coring - Labour and Management
Crotec Concrete Ltd.
08.2023 - Current
Sales Associate
Famous Footwear
01.2019 - 06.2023
Bachelor of Physical Education And Coaching - Physical Health Education
Douglas College