Matthew Gonzales

Led personnel file audits to optimize record management processes. Oversaw the maintenance and strategic organization of all personnel records. Guided the systematic filing of records to enhance operational efficiency.

Coordinated efficient inter-office mail delivery and ensured timely fulfillment of supply requests.

Managed the offboarding process for resignations and terminations, ensuring compliance with company policies. Oversaw all aspects of employee terminations and resignations to maintain organizational standards. Directed offboarding procedures for departing employees, fostering a smooth transition.

Coordinated and prioritized internal HRIS system requests to enhance user experience and support HR functions.

Facilitated preparation of benefits eligibility reports and ongoing enrollment notifications.

• Delivered assistance to supervisors and managers to enhance operational efficiency.
• Facilitated thorough investigations into employee relations issues to uphold workplace integrity.

• Support Human Resources processes including:
• Coordinating collection of new hire documents, separations, and processing of manual checks.
• Providing team members assistance with benefit enrollment, changes, plan benefits inquiries.
• Assisting in personnel file audits and maintenance of all records and filing of records.
• Processing payroll which includes conducting wage and meal rest period and hour audits.
• Assisting in sourcing, screening, background checks, interviewing and orientation.
• Assisting with talent retention and training strategies.
• Researching and applying applicable laws and regulations to provide advice and guidance to employees.
• Enforcing workplace policies, rules, and regulations.
• Managing the internal HRIS system (BambooHR and Paychex) requests.
• Assisting with benefits eligibility reports and ongoing enrollment notifications.

• Facilitated a positive experience for City of Hope visitors: greeted patients, guests and colleagues; conducted initial health screen; provided information relevant for visit; and coordinated resources as needed.

• Supported the Accounting and Real Estate Departments: scanned and filed documents, closed consumer accounts, and ensured final closing real estate documents were complete and accurate.

• Provided outstanding customer service: picked up and dropped off dogs at owners' homes; scheduled routes and transportation for hikes; maintained safety of each dog on hikes; and supervised daycare floors to ensure safe environment for dogs and staff.

• Supported teacher in an elementary school classroom for autistic students: reinforced instructions and implemented Applied Behavior Analysis techniques to help the students function in a regular classroom.